Jesse Ober
La Mesa,CA
Summary
Capable & eager Bartender, passionate about serving customers. Experience in maintaining poise and sense of humor in demanding environments. Strong Background of exceptional service in bar establishments including de-escalation techniques when dealing with difficult or intoxicated customers Dependable and honest hard worker who prides in having Integrity. Ambitious Bartender / Bar operations Manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
Bar Manager
Three Cheers LLC. dba “Chico Club” La Mesa
01.2023 - Current
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events
- Maximized customer service by training staff, overseeing operations, and resolving issues
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs by $1,000 per week
- Created and managed Website & Google store/ contacts/ maps to increase web presence about any specials and entertainment offered.
Bar Operations & Security Manager
Damon Enterprises Inc. dba “The BLVD.”, San Diego
11.2021 - 03.2023
- Trained 10+ new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
- Trained, supervised and implemented ID Checking procedures and latest software/ equipment to ensure the validity of the U.S 50 States Drivers Lic., Identification Cards & out of country Passports/ Passport ID Cards
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment (De-Escalation techniques using words)
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business
- Served high customer vol
- During events, nights, and weekends.
Head Bartender
Tower 29
10.2018 - 02.2021
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Closed out cash register and prepared cashier report at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed strict recipes and drink measurements to minimize product used.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Addressed equipment malfunctions quickly by working closely with maintenance teams; ensured minimal downtime in bar operations.
Bartender
Marriott Silicon Valley
10.2015 - 01.2018
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Energy Consultant, Owner
ASI Heating Air & Solar / JMO DDC Designs Drafting & Consultation LLC., Greater San Diego County
03.2010 - Current
- Consult and Design Plan sets for Residential/ Light Commercial projects ranging from Solar Systems to Multi-Family Dwellings for contractors throughout San Diego County and obtain proper permits for each Jurisdiction
- Managed 50+ employees adding a $20Million entity to family run and operated business
Private Guitar Instructor
Guitar Trader Inc., San Diego, CA
03.2006 - 06.2010
- Developed and implemented personalized lesson plans for Beginner- Advanced Guitar students from ages 7 yrs
- 83 yrs
- Organized and Conducted School of Rock group classes and performances, Teaching independent students to play with other instrumentalists
Education
Bachelor of Arts - Music Performance
San Diego State University
San Diego, CA05.2011
A.A, Associates of Arts in General Studies : Music -
Grossmont College
El Cajon, CA05.2007
Skills
- Responsible Alcohol Service [ABC's RBS Responsible Beverage Server Certification]
- Liquor, beer and wine knowledge, Responsible alcohol service, Sales expertise [CA Food Handlers Certificate )
- TIPS Certified
- Highly Reliable, willing to pick up shifts at last minute with reliable & close transportation
- Handling difficult customers, while keeping bar patrons safe and attended to
- Inventory Management - Ordered alcohol, Liquors, Mixers, Garnishes etc from daily inventory check system
- Supervisory Experience in Bar/ Restaurant Operations & Security FOH Operations Supervised, Trained and mentored 10 employees utilizing Task Prioritization and Problem-solving aptitude
- Sales and Marketing - Marketing and Promotion on social media platforms and key word search optimization
Certification
- RBS Certified (40 hour course approved by ABC)
- TIPS Certified
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 10+ staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Saved company $1,200 per month in inventory costs by finding new alcohol vendors.
- Improved team productivity with morale-boosting incentives.
- Won "Most Valuable Employee" Award for exemplary work and attitude at Marriott Silicon Valley
- Increased revenue 15% by implementing unique promotions.
Additional Information
*Chad Moors, Manager - Tower 23
723 Felspar St, San Diego, CA 92109
Phone: 619.415.4545
*Krissy Long, Manager - The BLVD.
6949 El Cajon Blvd, San Diego, CA 92115
Phone: 619.464.9945
*John T. Burke, former employer & mentor
619.384.4905
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bar Manager
Three Cheers LLC. dba “Chico Club” La Mesa
01.2023 - Current
Bar Operations & Security Manager
Damon Enterprises Inc. dba “The BLVD.”, San Diego
11.2021 - 03.2023
Head Bartender
Tower 29
10.2018 - 02.2021
Bartender
Marriott Silicon Valley
10.2015 - 01.2018
Energy Consultant, Owner
ASI Heating Air & Solar / JMO DDC Designs Drafting & Consultation LLC., Greater San Diego County
03.2010 - Current
Private Guitar Instructor
Guitar Trader Inc., San Diego, CA
03.2006 - 06.2010
Bachelor of Arts - Music Performance
San Diego State University
A.A, Associates of Arts in General Studies : Music -
Grossmont College
- RBS Certified (40 hour course approved by ABC)
- TIPS Certified
Personal Information
Title: Bartender, Bar Operations & Safety Manager, Vast experience in many areas of Customer Service, consultation and Sales.
Hobbies
Accomplished Professional Classical, Flamenco Guitarist. Have performed with San Deigo State University Symphony Orchestra and Grossmont College Symphony Orchestra for audiences up to 10,000. Taught over 1000+ students in guitar over the years watching some to become successful professional musicians.
Personal Information
Title: Bartender, Bar Operations & Safety Manager, Vast experience in many areas of Customer Service, consultation and Sales.
Hobbies
Accomplished Professional Classical, Flamenco Guitarist. Have performed with San Deigo State University Symphony Orchestra and Grossmont College Symphony Orchestra for audiences up to 10,000. Taught over 1000+ students in guitar over the years watching some to become successful professional musicians.
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