Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Jess Olhoft

Saint Paul,MN

Summary

Goal-Oriented Creative and Coach with experience in socializing with customers to find out why they are in the store. Experience assuring the customer that they are in the right space to solve their issue and/or meet their needs, and using extensive knowledge in my area to discuss and offer solutions on how we can best meet those needs. This is exemplary of a top down perspective on giving the customer a satisfying and personal experience, while also promoting company image and products.

Overview

3
3
years of professional experience

Work History

Recreational Gymnastics Coach

Midwest Gymnastics & Cheerleading
08.2024 - Current
  • Collaborate with Management, Coaches, and Students to create a fun, safe, and educational environment for a wide range of ages and backgrounds.
  • Communicate effectively with parents and students, secure continued enrollment from current families, as well as promoting classes to families not yet signed up.
  • Promote and perform safe and productive practices such as stretches, spotting skills on equipment, and teaching difficult concepts of body mechanics in a digestible way.
  • Track students skills and cultivate move-ups and development in class.
  • Manage and organize skill sheets with online software, keep parents and staff updated on skills acquired.

Restaurant Team Member

Fresh Picked Pizza
07.2022 - 07.2023
  • Familiarized with normal operations of the restaurant in a timely manner, follow strict employee expectations and perform duties efficiently.
  • Interacted with customers in person and over the phone. Experience in pushing specials, identifying individual customer needs, and providing top of the line service
  • Remained spirited and polite in busy and difficult situations, promoting customer satisfaction and staff productivity.
  • Performed duties including pre-service prep, food preparation, serving customers with dine-in and take-out options, and keeping the space cleanly and organized up to inspection standards.

Social Media Content Creator

YouTube
06.2022 - Current
  • Creating animated comedy content across multiple platforms for widest audience reach, with a deep understanding of the video upload and management process.
  • Develop in-depth understanding of digital media marketing practices, tuning into audience recommendations and analyzing viewership data to adjust approach
  • Develop scripts, create music and sound effects as well as using licensed libraries, and creating 20 to 120+ second animations in short timeframes using specialized software
  • Promote and market works through social media platforms in short form, text form, and through social applications.
  • Artwork not related to conflicts of interest, content falls outside of the technology sphere.

Education

High School Diploma -

Mounds View High School
New Brighton, MN
06-2023

Skills

  • Customer interaction with welcoming attitude and intentional dialogue
  • Educating individuals and groups on space-specific information in a productive and collaborative manner
  • Promoting staff productivity and efficiency
  • Experience in technology, creative spaces, and production pipelines
  • Experience in high stress and high sociality environments

Languages

English
American Sign Language

Interests

Creative endeavors in Music, Illustration, Animation, Video Editing, and Social Media Management


Socializing through an intentional and considered dialogue, making an individual feel listened to and considering their personal needs


Technology from old to new, an experienced understanding of computers and their parts, and how the capabilities of a machine relate to the goals of the user


Gymnast with full lifetime experience, participating in prestigious team competitions, representing an Elite Olympian gym, and now teaching the same skills and knowledge that I've learned

Timeline

Recreational Gymnastics Coach

Midwest Gymnastics & Cheerleading
08.2024 - Current

Restaurant Team Member

Fresh Picked Pizza
07.2022 - 07.2023

Social Media Content Creator

YouTube
06.2022 - Current

High School Diploma -

Mounds View High School

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