Jesse Orosco
Torrance,CA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
21
21
years of professional experience
Work History
Retail Sales Specialist
O'Reilly Auto Parts
05.2021 - Current
- Handled in-store purchase payment processing with cash and credit cards.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers and helped with product questions, selections and purchases.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
Sales Representative
Ashley Furniture Homestore
10.2019 - 03.2020
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Auto Salesman
ATG AUTO SALES
07.2003 - 09.2017
- Responded to customer enquiries via telephone and email.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Contacted associated dealerships to locate desired vehicles meeting customer specifications.
- Located desired vehicles at auctions and other dealerships.
- Attended auctions to sell undesirable vehicles and purchase needed makes and models.
- Prepared purchased vehicles and completed final delivery checks.
Auto Salesman
BMW
04.1998 - 01.2003
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Completed registration paperwork and sales documentation.
- Outlined sales, warranty and service procedures.
Education
High School Diploma -
Fremont Union High School
Sunnyvale06.1989
Skills
- Exceeding Customer Expectations
- Teamwork and Collaboration
- Store Opening and Closing
- Strategic Selling
- Customer Service
- Upselling Strategies
- Retail Store Operations
- Merchandising
Timeline
Retail Sales Specialist
O'Reilly Auto Parts
05.2021 - Current
Sales Representative
Ashley Furniture Homestore
10.2019 - 03.2020
Auto Salesman
ATG AUTO SALES
07.2003 - 09.2017
Auto Salesman
BMW
04.1998 - 01.2003
High School Diploma -
Fremont Union High School
Similar Profiles
Bryan A WestwoodBryan A Westwood
Delivery Driver at O'Reilly Auto PartsDelivery Driver at O'Reilly Auto Parts
Columbus BoykinColumbus Boykin
Delivery Driver at O'Reilly Auto Parts Distribution CenterDelivery Driver at O'Reilly Auto Parts Distribution Center
Isaac UnseldIsaac Unseld
Delivery Driver at O'Reilly Auto PartsDelivery Driver at O'Reilly Auto Parts
Garrett RobinsonGarrett Robinson
Catalog Technician at O'Reilly Auto PartsCatalog Technician at O'Reilly Auto Parts
JOHN ROHJOHN ROH
Deputy Branch Chief, OPIR Data Exploitation Space Systems at USSFDeputy Branch Chief, OPIR Data Exploitation Space Systems at USSF