Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Jesse Parks

Payson,AZ

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Committed and hardworking, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Cashier

Dollar Tree Stores
11.2022 - 03.2023
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Upsold additional products and services to customers, increasing revenue.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Tallied cash drawer at beginning and end of each work shift.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Stocked, tagged and displayed merchandise as required.
  • Learned duties for various positions and provided backup at key times.
  • Processed refunds and exchanges in accordance with company policy.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Checked personal identifications during alcohol and tobacco sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked flexible schedule and extra shifts to meet business needs.

House Cleaner

Amanda Holland
09.2022 - 11.2022
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Operated industrial washing machines and dishwashers to clean linens and dishware.
  • Emptied trashcans and transported waste to collection areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Cashier Team Lead

Arby's Restaurant
08.2019 - 09.2022
  • Mentored new team members on sales software system operation.
  • Controlled merchandise zoning and monitored compliance with merchandising guidelines.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained stock to meet expected customer demand.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Restocked and organized merchandise in front lanes.
  • Received and processed customer payments.
  • Managed staffing levels to provide optimal support for cash register operations.
  • Increased customer loyalty and retention.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Operated POS cash register and equipment to collect payments.
  • Interpreted and enforced operating instructions, procedures and safety rules.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Educated employees on register use, merchandising, and customer service.
  • Communicated with customers and team members to solve problems.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained team members on cash register operation and cash handling.
  • Quickly and accurately counted drawers at start and end of each shift.

Education

High School Diploma -

Philomath High School
Philomath, OR
06.2000

Skills

  • Guest Inquiries
  • Coin and Currency Counting
  • Process Payments
  • Cash Drawer Management
  • Payment Collection
  • Stocking and Replenishing
  • Mathematics
  • Credit and Cash Transactions
  • Inventory Management
  • Customer Service Excellence
  • Money Handling
  • Cash Management

Timeline

Cashier

Dollar Tree Stores
11.2022 - 03.2023

House Cleaner

Amanda Holland
09.2022 - 11.2022

Cashier Team Lead

Arby's Restaurant
08.2019 - 09.2022

High School Diploma -

Philomath High School

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Jesse Parks