Summary
Overview
Work History
Education
Skills
Timeline
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Jesse Pearce

Plymouth,MA

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base through creative mixology and exceptional service. Skilled in liquor, beer, and wine knowledge, and adept at fostering a positive team environment. Recognized for maintaining high service levels in fast-paced settings and developing a loyal clientele base.

Overview

16
16
years of professional experience

Work History

Bartender

Waterclub at Marina Bay
04.2024 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Bartender

TopGolf
11.2023 - 05.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Bartender

Mission On The Bay
09.2019 - 08.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Bartender / Restaurant Server

Serenitee Restaurant Group
04.2009 - 08.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.

Education

Bachelor of Science - Physical Therapy

University of Rhode Island
South Kingstown, RI
05.2013

Skills

  • Strong multitasking
  • Liquor, beer, and wine knowledge
  • Customer service expertise
  • Responsible Alcohol Service
  • Handling Difficult Customers
  • Hospitality service expertise
  • Food Service
  • Team training and development
  • Creative Mixology
  • Maintaining high level of service under high volume conditions

Timeline

Bartender

Waterclub at Marina Bay
04.2024 - Current

Bartender

TopGolf
11.2023 - 05.2024

Bartender

Mission On The Bay
09.2019 - 08.2023

Bartender / Restaurant Server

Serenitee Restaurant Group
04.2009 - 08.2023

Bachelor of Science - Physical Therapy

University of Rhode Island

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Jesse Pearce