Jesse Pettifor
West Palm Beach,FL
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 8 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
10
10
years of professional experience
Work History
Owner
Palm Beach Drone Works
10.2023 - Current
- Built and programmed custom drones for the needs of each client's shoot.
- Piloted custom FPV drones for cinema and action sports and professionally edited videos for clients.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Officer
Army National Guard
05.2015 - Current
- Platoon Leader, Special Projects Officer, Sniper Section Leader, Scout Section Leader, Executive Officer, SFAB Team Leader
- Improved overall efficiency by streamlining processes and implementing new policies.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Boosted team morale through recognition programs, resulting in higher productivity levels.
- Managed budgets effectively, prioritizing resource allocation for maximum impact on unit goals.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
Customer/ Carrier Representative
Crowley Maritime Corporation
01.2016 - 01.2017
- Provided exceptional internal and external customer service; communicated with shippers, vendors, and others to effectively manage shipments
- Monitored customer shipments and quality control of carrier and performance
- Organized documentation, clearances, shipping mode, delivery, tracking, and notifications
- Worked with new and existing carriers to obtain pricing; certified pricing calculations for each client to meet profit goals.
Electronics Technician/ Avionics Repair
Palm Beach Avionics
01.2014 - 01.2015
- Operated CNC machines and power tools to create custom aircraft panels
- Ensured consistent quality control by conducting thorough inspections of completed work.
- Maintained high levels of customer satisfaction by resolving technical issues swiftly and professionally.
- Installed and maintained varieties of electrical and electronic components in accordance with approved methods and procedures.
Education
Part 107
Pilot Institute
11.2022
Military Science
Combat Advisor Training Course
Fort Benning08.2022
Bachelor of Science - Psychology
University of Florida
Gainesville, FL01.2022
Military Science
Infantry Basic Officer Leadership Course
Fort Benning06.2018
Military Science
Officer Candidate School
Camp Blanding08.2017
Skills
- Drone Pilot Part 107 Commercial/FPV
- Drone/system building and integration
- Videography
- Video Editing
- Talent Development
- Product branding
- Effective written and verbal communication
- New Business Development
- Time management and organization
- Logistics
- Client Service
- Customer Relations
- Business marketing
- Quality Assurance
- Task Delegation
- Professional Networking
- Coaching and Mentoring
- Inventory Management
- Team Collaboration and Leadership
- Safety-minded
- Tech savvy
Timeline
Owner
Palm Beach Drone Works
10.2023 - Current
Customer/ Carrier Representative
Crowley Maritime Corporation
01.2016 - 01.2017
Officer
Army National Guard
05.2015 - Current
Electronics Technician/ Avionics Repair
Palm Beach Avionics
01.2014 - 01.2015
Part 107
Pilot Institute
Military Science
Combat Advisor Training Course
Bachelor of Science - Psychology
University of Florida
Military Science
Infantry Basic Officer Leadership Course
Military Science
Officer Candidate School
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