Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jesse Quintanar

Des Moines

Summary

Versatile and dynamic professional with a proven track record in team leadership and operational efficiency, honed at companies like UPS. Skilled in warehouse safety and adept at fostering team collaboration, I excel in fast-paced environments, ensuring top-notch customer service and meticulous attention to detail. Achieved significant improvements in process optimization and team productivity.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

14
14
years of professional experience

Work History

Loader

UPS
05.2024 - Current

Efficiently sorted and loaded packages onto trucks

Scanned packages using handheld scanner

Build walls with packages of all sizes . Erect walls from bottom all the way to top filling all spaces and empty voids

Checked and verified boxes and packages were in correct trucks by scanning and delivering to correct conveyor belts

Cashier Team Lead

Git N Go Convenience Store
12.2024 - 12.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Restocked and organized merchandise in front lanes.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Housekeeper

Quality Inn & Suites
12.2024 - 12.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
  • Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.

Room Inspector

Sheraton Hotel
05.2011 - 09.2013
  • Conducted quality control assessments on all cleaned rooms, ensuring adherence to hotel standards.
  • Maintained records in property management system for room inspections.
  • Collaborated with various team members to meet guests' requests.
  • Demonstrated strong problem-solving skills while handling complex guest issues related to room conditions or expectations.
  • Optimized inventory management by keeping accurate records of supplies used during inspections and reordering when necessary.
  • Communicated effectively with front desk personnel regarding room availability and readiness status updates.
  • Reviewed guest room toiletries, amenities and furnishings as part of quality check.
  • Performed daily walk-throughs of public areas, identifying potential hazards or cleanliness concerns for prompt resolution.
  • Trained housekeeping staff on cleaning protocols.
  • Supported teamwork among housekeeping staff by assisting with cleaning tasks as needed during busy periods or staffing shortages.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Completed schedules, shift reports, and other business documentation.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.

Education

Diploma - General Studies

East High School
Des Moines, IA
05.2005

Skills

  • Warehouse safety
  • Paperwork management
  • Shipping and receiving
  • Stacking and storing
  • Loading and unloading
  • Truck loading
  • Package inspection
  • Attention to detail
  • Team collaboration
  • Data entry
  • Work Planning and Prioritization
  • Team supervision
  • Language fluency
  • Proficient in software
  • Performing room inspections
  • Maintaining cleaning protocols
  • Customer service-focused
  • Time management
  • Multitasking
  • Excellent communication
  • Team leadership
  • Adaptability and flexibility
  • Team guidance and motivation
  • Cash handling
  • Product restocking
  • Daily reporting
  • Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

Cashier Team Lead

Git N Go Convenience Store
12.2024 - 12.2024

Housekeeper

Quality Inn & Suites
12.2024 - 12.2024

Loader

UPS
05.2024 - Current

Room Inspector

Sheraton Hotel
05.2011 - 09.2013

Diploma - General Studies

East High School
Jesse Quintanar