Summary
Overview
Work History
Education
Skills
Languages
Linkedin
Relationship specialist
Timeline
Generic

Jesse Ramirez

Rahway,NJ

Summary

As a small business owner, I have successfully led and operated a thriving cleaning company, showcasing a proven track record in effectively communicating with potential customers over the phone. With a keen ability to close deals and independently develop leads, I have significantly contributed to the growth of this business.


Over the past year, I have demonstrated my commitment to customer satisfaction by personally overseeing and managing deep cleaning projects for numerous residential homes. My hands-on approach has allowed me to address and resolve any issues promptly, ensuring a seamless and satisfactory experience for customers.


A key strength lies in my strategic partnerships with professional cleaners, whom I have carefully selected and partnered with to execute cleaning services. This collaborative effort has not only elevated the quality of our services but also expanded the reach and reputation of the business.


Therefore, my experience in the cleaning industry has been marked by a relentless focus on delivering exceptional customer satisfaction. This commitment to service excellence has been a cornerstone of my success, and I am now seeking new opportunities that will allow me to apply and further enhance these skills.

Overview

11
11
years of professional experience

Work History

Small Business Owner

Sparkle Home Cleaning Company
09.2022 - Current
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Fulfilled client's needs by partnering with experienced cleaning staff that provide outstanding services.
  • Increased client base with monthly recurring cleanings.
  • Developed long-term relationships with key clients and cleaners.
  • Resolved customer service issues with timely and professional resolutions.
  • Interacted well with customers to build connections and nurture relationships.
  • Oversaw daily business operations and financial decisions to drive profitability and growth.
  • Promoted business via Google Local Service Ads to generate leads and maximize brand identity.

Energy Consultant

Kynect + ACN
08.2016 - 01.2021
  • Able to generate my own leads
  • Go over and educate clients on residential/commercial electric and gas rates.
  • Officially licensed sales representative through the company
  • Maintained sense of urgency in answering clients questions and requests through email or voice message.
  • Give exclusive rates through the company to my clients.
  • Assisted clients with savings on their electric bills without costing them any additional funds
  • Participated in continuous training opportunities to hone craft and build leadership skills.
  • Contributed to client interaction via email and conference calls.

Delivery Driver

Uber
01.2022 - Current
  • Driver for Uber
  • Ensured customers and food deliveries arrived safely and timely
  • Kept the vehicle up to date with maintenance and cleaning.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.

Automotive Technician

AAMCO Transmissions and Total Car Care
01.2016 - 09.2016
  • Specializes in: Parts installer, brakes, Suspension, Oil changes, Radiators, Tune UPS, engine work, transmission
  • Changed, rotated, and balanced tires on different types of vehicles.

Medical Courier Driver

Pathology Laboratories Inc.
04.2017 - 04.2017
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Properly documented all specimens received using Software.
  • Delivered packages to customer doorsteps and business offices.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.

Automotive Technician

C&M advanced tunning
08.2015 - 10.2015
  • Technician
  • Learned how to perform all types of repairs
  • Honda/acura specialty shop
  • Flushes, oil changes, clutch jobs, brakes, front end work, engine repairs, tune ups

Automotive Technician

GMC Dealership
09.2014 - 10.2015
  • Automotive Technician
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Maintained accurate records of time and materials required to perform repairs and service.

Lube Technician

STS Tires and Auto
06.2013 - 08.2014
  • Performed oil changes, Tire rotations

Lyft Driver

Lyft
10.2016 - 11.2019


  • Drove safely and obeyed traffic laws
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.

Education

Technical Degree in Automotive Technician - Trade

Lincoln Tech Institute
Union
01.2013

High School Diploma -

Roselle Park High School
Roselle Park, NJ
06.2012

Skills

  • Client Generation
  • Residential Sales
  • Business Development Understanding
  • Cost Control
  • Financial Management
  • Planning and Execution
  • Vision Implementation
  • Consultative Sales Techniques
  • Performance Monitoring and Evaluation
  • Developed partnerships
  • Staffing
  • Business Marketing
  • Negotiation
  • Staff Hiring
  • Creative Problem Solving
  • Decision Making

Languages

Spanish
Native or Bilingual

Linkedin

http://linkedin.com/in/jesse-ramirez-b35761141

Relationship specialist

BNI Referral Source · Part-time · New Jersey

June 2018 - May 2020


  • I have helped assisted fellow members increase their business through a professional referral program that enables them to develop long-term, meaningful relationships with other quality business professionals.

Timeline

Small Business Owner

Sparkle Home Cleaning Company
09.2022 - Current

Delivery Driver

Uber
01.2022 - Current

Medical Courier Driver

Pathology Laboratories Inc.
04.2017 - 04.2017

Lyft Driver

Lyft
10.2016 - 11.2019

Energy Consultant

Kynect + ACN
08.2016 - 01.2021

Automotive Technician

AAMCO Transmissions and Total Car Care
01.2016 - 09.2016

Automotive Technician

C&M advanced tunning
08.2015 - 10.2015

Automotive Technician

GMC Dealership
09.2014 - 10.2015

Lube Technician

STS Tires and Auto
06.2013 - 08.2014

Technical Degree in Automotive Technician - Trade

Lincoln Tech Institute

High School Diploma -

Roselle Park High School
Jesse Ramirez