JESSE RAMIREZ

Las Vegas

Summary

Extremely motivated to constantly develop my skills and grow professionally. Dedicated and hard working with a proven track record. With over 3 years of experience in Healthcare Technology and RTLS (Real-Time Location System)

Overview

years of professional experience

Certification

Work History

RTLS Technician

AgileRank

03.2022 - Current

Performed troubleshooting and diagnosis on malfunctioning hardware.
Researched and implemented new technologies and equipment.
Inspected, evaluated and calibrated RTLS systems and components.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Tested new software and hardware prior to deployment.
Developed strong communication and organizational skills through working on group projects.
Provided end-user system and equipment training.
Generated reports to track performance and analyze trends.

Floor Manager

Planet 13

10.2018 - 05.2020

Provided clear leadership to staff while leading by example to achieve company success.
Recruited and trained new employees.
Increased and maintained morale by coaching up and building relationships with staff to nurture strong sales, work ethic, and teamwork.
Analyzed sales figures and made inventory forecasts.

Service Advisor

Chapman Chrysler Jeep

07.2009 - 01.2018

Responsible for maintaining and managing high-volume fleet accounts and personal client relationships.
High volume problem solving and multi-tasking in a fast-paced environment.
Identified and maximized sales opportunities, and increased customer retention rates.
Adept at handling internal and customer issues.
5+ years Master Service and Parts Certified.

Education

BA - Computer Science

College of Southern Nevada

Henderson, NV

05-2029

Skills

Exceptional communication and networking skills
Collaborative teamwork
Problem-solving
Proficient in computer applications
Network troubleshooting

Troubleshooting and Diagnostics
User training
RFID systems
Network design
Health information systems