Summary
Overview
Work History
Education
Skills
Timeline
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Jesse Ramos

Phoenix,AZ

Summary

Driven by a results-focused approach, I leveraged teamwork and adaptability at Sky Zone Trampoline Park to enhance space efficiency and prioritize guest safety, achieving notable improvements in staff performance and customer satisfaction. My experience in fast-paced environments, coupled with a friendly attitude, underpins my ability to excel in dynamic settings.

Overview

5
5
years of professional experience

Work History

Trampoline Supervisor

Sky Zone Trampoline Park
01.2022 - 03.2024
  • Optimized space utilization within the facility through careful planning of activity areas and equipment placement.
  • Administered first aid as necessary during emergencies, prioritizing guest safety above all else.
  • Established performance metrics for staff evaluation, leading to more focused professional development opportunities.
  • Promoted a culture of teamwork among staff members through ongoing communication and support initiatives.

Fast Food Worker

Popeyes Chicken
03.2020 - 08.2020
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.

Customer Service Representative

Frys Food
03.2019 - 09.2019
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Camelback High School
Phoenix, AZ
05.2001 -

Skills

Friendly, Positive Attitude

Timeline

Trampoline Supervisor

Sky Zone Trampoline Park
01.2022 - 03.2024

Fast Food Worker

Popeyes Chicken
03.2020 - 08.2020

Customer Service Representative

Frys Food
03.2019 - 09.2019

High School Diploma -

Camelback High School
05.2001 -
Jesse Ramos