Jesse Ramos
Phoenix,AZ
Summary
Driven by a results-focused approach, I leveraged teamwork and adaptability at Sky Zone Trampoline Park to enhance space efficiency and prioritize guest safety, achieving notable improvements in staff performance and customer satisfaction. My experience in fast-paced environments, coupled with a friendly attitude, underpins my ability to excel in dynamic settings.
Overview
5
5
years of professional experience
Work History
Trampoline Supervisor
Sky Zone Trampoline Park
01.2022 - 03.2024
- Optimized space utilization within the facility through careful planning of activity areas and equipment placement.
- Administered first aid as necessary during emergencies, prioritizing guest safety above all else.
- Established performance metrics for staff evaluation, leading to more focused professional development opportunities.
- Promoted a culture of teamwork among staff members through ongoing communication and support initiatives.
Fast Food Worker
Popeyes Chicken
03.2020 - 08.2020
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
Customer Service Representative
Frys Food
03.2019 - 09.2019
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Camelback High School
Phoenix, AZ 05.2001 -
Skills
Friendly, Positive Attitude
Timeline
Trampoline Supervisor
Sky Zone Trampoline Park
01.2022 - 03.2024
Fast Food Worker
Popeyes Chicken
03.2020 - 08.2020
Customer Service Representative
Frys Food
03.2019 - 09.2019
High School Diploma -
Camelback High School
05.2001 -