Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JESSE REAVIS

High Point,NC

Summary

Strategic and analytical professional with 5+ years of experience in business intelligence, project management, and cross-functional execution. Proven ability to drive operational efficiency, lead strategic initiatives, and deliver business insights using tools like Tableau, Power BI, and AWS. Adept at managing stakeholders, aligning teams with business objectives, and driving data-informed decisions. Currently pursuing a BS in Computer Science and actively transitioning into a hybrid Product Owner or Data Analyst role.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Business Intelligence Analyst

Victra - Verizon
03.2024 - Current
  • Developed and deployed dynamic KPI dashboards to identify trends, reduce operational blind spots, and detect commission fraud.
  • Created automated workflows using Power Automate and AI tools, resulting in a 30% reduction in manual tasks across departments.
  • Led an outlier reporting initiative, recovering over $500K annually in asset protection.
  • Directed Agile sprints and backlog grooming sessions for cross-functional analytics initiatives.
  • Served as interim Product Owner for a business intelligence platform overhaul, gathering requirements and defining acceptance criteria.
  • Conducted root-cause analysis and presented executive-ready reports to VP/CXO-level stakeholders, enabling alignment on strategic priorities.
  • Designed A/B testing protocols to assess the impact of sales campaigns, influencing revenue-driven decisions.
  • Mentored junior analysts, improving data literacy across business units.
  • Streamlined reporting processes for increased efficiency by automating data collection and analysis.
  • Mentored junior analysts in advanced analytical techniques, fostering professional growth and strengthening team capabilities.

Retail Sales Manager

AT&T
10.2021 - 03.2024
  • Increased quarterly sales by 10% through performance tracking and targeted coaching.
  • Led territory-level reporting to uncover trends and inform new incentive structures.
  • Implemented a predictive sales model using Excel and CRM data to identify at-risk customers, improving retention by 15%.
  • Oversaw rollout of new internal tools and trained team members to reduce adoption time.
  • Coordinated localized marketing campaigns with regional management, ensuring alignment with brand objectives.
  • Conducted regular performance evaluations for staff members, providing constructive feedback to support professional development.

Cloud Developer Intern

Simple Technology Solutions
08.2021 - 09.2022
  • Supported legacy system analysis and developed automated ETL pipelines using Python.
  • Assisted in defining migration roadmaps for AWS-hosted infrastructure and databases.
  • Conducted gap analysis between old and new systems to inform data governance.
  • Drafted technical specifications and helped QA teams validate post-migration data flows.

Project Manager

AV Upgrades
02.2020 - 07.2021
  • Managed end-to-end AV installation projects across corporate and educational clients.
  • Defined project scopes, managed budgets, scheduled resources, and coordinated vendor contracts.
  • Introduced project tracking via Gantt charts and status dashboards, reducing delays by 22%.
  • Held weekly client meetings to update stakeholders and adjust deliverables based on feedback.
  • Standardized documentation and ticketing workflows to improve cross-team clarity.

Marketing Manager

Vintage Home Charlotte
07.2018 - 10.2019
  • Directed integrated marketing campaigns for a high-end regional furniture brand across print, web, and in-store.
  • Created and maintained a marketing project roadmap in Trello, ensuring timely execution and resource allocation.
  • Improved local engagement by 18% through community events, customer lifecycle tracking, and retargeting.
  • Analyzed campaign performance with Google Analytics and POS data to optimize ROAS.
  • Collaborated with product and inventory teams on merchandising strategy and seasonal campaign planning.
  • Served as project coordinator for in-store renovations and showroom resets.

Education

B.S. - Computer Science

Western Governors University
06.2026

B.S. - Business Administration

University of North Carolina At Charlotte
02.2020

Skills

  • Advanced Excel
  • Tableau software
  • ETL development
  • SQL expertise
  • Python coding
  • Release planning
  • Data visualization
  • Roadmap development
  • Product backlog management
  • Agile methodology
  • Business intelligence analysis
  • KPI monitoring

Certification

  • Google Business Intelligence Professional – Google
  • Google Advanced Data Analytics – Google
  • Google AI Essentials – Google
  • AWS Cloud Foundations – AWS
  • Microsoft Office Specialist – Microsoft

Timeline

Senior Business Intelligence Analyst

Victra - Verizon
03.2024 - Current

Retail Sales Manager

AT&T
10.2021 - 03.2024

Cloud Developer Intern

Simple Technology Solutions
08.2021 - 09.2022

Project Manager

AV Upgrades
02.2020 - 07.2021

Marketing Manager

Vintage Home Charlotte
07.2018 - 10.2019

B.S. - Computer Science

Western Governors University

B.S. - Business Administration

University of North Carolina At Charlotte