Summary
Overview
Work History
Education
Communication Skills
General Dynamics Experience
Training
References
Timeline
Generic

Jesse Rico

Houston,TX

Summary

Mechanic, Expeditor, Data Clerk, Security guard, shopman

Three years of Stryker maintenance experience with the United States Army. Proficient with Mechanical tools. Able to make difficult decisions in stressful situations. Received directions from supervisors and followed instructions to meet organizational goals. Received several awards from the Army for outstanding duty performance, which included the saving of a life under combat conditions. Ability to obtain and maintain a government Secret Security Clearance. Two years total experience in expediting. Three years Lead Shopman in warehouses. Two years of wet sanding and detailing.

Overview

17
17
years of professional experience

Work History

Data Analyst / Military Training Support DoD

Antena And Military Training Support
04.2010 - 02.2012
  • Developed and implemented data entry operations.
  • Performed data entry with speed and accuracy.
  • Identified data entry errors and reported to necessary departments.
  • Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
  • Excelled in specialized training courses to enhance technical expertise in specific areas of military operations.
  • Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.

Retro Fitter and Maintenance DoD Contractor

CPI (GENERAL DYNAMICS)
02.2009 - 02.2010
  • Followed safe work practices, which included fall protection and personal protective equipment.
  • Increased workplace safety by adhering to strict guidelines and protocols during daily operations.
  • Laid out, positioned, aligned and secured parts for welding and bolt-up.
  • Measured, marked, cut, bored, fitted and installed various piping or structural components in accordance with blueprints and job specifications using hand and power tools.
  • Improved overall project completion time through proficient use of hand tools, power tools, and specialized machinery.
  • Corresponded with supervisor to identify and carry out projects, implementing repairs, expansions and new installations according to customer requirements.
  • Skilled at working independently and collaboratively in a team environment.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Cherry Picker Operator/ Head of Cycle Count

Gehl Pierce Distribution
08.1998 - 10.2000
  • Utilized strong communication skills to coordinate tasks with supervisors, ensuring alignment with project goals and timelines.
  • Operated multiple types of cherry picker equipment in utility maintenance environments with zero safety incidents.
  • Communicated information to local population regarding scheduled or emergency outages.
  • Ensured timely completion of projects by effectively managing cherry picker resources and prioritizing assignments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Improved cycle count discrepancy rates Number% through process improvements and maintaining high levels of data integrity.
  • Assisted in cycle count program implementation which led to more efficient and accurate inventory control processes.
  • Aided investigations into lost or misplaced items using thorough knowledge of warehouse layout and item locations obtained through frequent interaction with various storage areas during standard job duties as a Cycle Count Coordinator.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.

Stryker Vehicle Driver and PMCS Crew

US Army
10.2002 - 02.2009
  • Maintained full accountability for $ 50 million dollars of equipment and supplies
  • Performed (PMCS) Preventive Maintenance Check and Services, Scheduled Maintenance, Work orders
  • Participated with maintenance personnel during services
  • Ensured that all equipment faults are identified and corrected, if faults are beyond crew capabilities reported them to maintenance personnel
  • Followed TM safety procedures when operating and maintaining the equipment
  • Updated and maintained filing, inventory and database systems
  • Maintence wor for retro- fit for General Dynamics
  • Maintence shops or warehouses
  • Detail support
  • Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
  • Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
  • Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Conducted reconnaissance operations to gather intelligence on enemy positions.
  • Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.
  • Directed logistical training procedures in accordance with military regulations.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
  • Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.

Bilingual Refinance Loan Assistance Analyst

West Telemarketing For (Wells Fargo)
01.2001 - 05.2002
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Queried databases for information needed for report processing.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
  • Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
  • Reviewed loan files and updated to match current standards.
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.
  • Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
  • Provided language translation services for customer service inquiries.
  • Met customer service objectives by providing superior customer service to Language-speaking customers.

Auto Body Repair Tech. Assist. and Delivery Driver

Nacodoches Collision & Detailing
01.2001 - 04.2002
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Developed customized solutions for unique project requirements, demonstrating adaptability and problem-solving abilities when faced with challenging sanding tasks.
  • Completed complex projects with precision by utilizing various types of sanders suited for specific tasks.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Translate Sale Assistant / Driver Shop Crew

Jack Wolf Of Pontiac And Cadillac
01.1998 - 01.2000
  • Detail suporrt, help in translating sales
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
  • Facilitated cross-cultural communication by offering cultural consultation services alongside translation work.
  • Developed strong relationships with clients by providing excellent customer service and addressing their translation needs promptly.
  • Played key role in international business efforts, working with sales and client groups to optimize collaboration.
  • Interpreted conversations between foreign language-speaking clients and others.
  • Assisted foreign language-speaking clients with inquiries.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.

Team Leader Cook and Cashier

KFC
08.1995 - 01.1998

Yardman and Shop Man

ABC.inc
  • Reduced material waste by properly handling, sorting, and storing materials in designated areas according to company guidelines.
  • Enhanced yard organization by implementing efficient space utilization strategies and inventory management techniques.
  • Contributed to cost savings by identifying opportunities for recycling or repurposing unused materials within the yard.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Handled urgent requests efficiently, prioritizing tasks based on client needs and deadlines.
  • Performed daily vehicle inspections and completed reports regarding issues with trucks.
  • Provided backup support for other drivers during peak times or emergency situations as needed.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained a clean and organized shop floor, ensuring safety standards were upheld at all times.
  • Performed routine equipment maintenance, prolonging the lifespan of tools and machinery.
  • Assisted team members with various tasks, contributing to a positive work environment and increased productivity.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Made sure that products were produced on time and are of good quality.
  • Oversaw logistics and inventory management for storeroom.

Education

Diploma - General Studies

Rockford Education of IL

Communication Skills

Proven ability to communicate effectively in diverse environments. Experienced in complex radio communication under emergency conditions. Excellent communication skills, both verbal and written. Outstanding interpersonal skills. Trained as a radio transmitter operator. Customer services. Good computer skills.

General Dynamics Experience

Able to work in confined space within vehicle interior. Work experience in multicultural environment as I did in Iraq by helping ICLS on maintenance on my Stryker. Perform preventive maintenance checks and services (PMCS) on family of Interim Armored Vehicles. Troubleshoot and correct malfunctions in automotive systems using built-in test equipment, test equipment and/or manual troubleshooting procedures, common and special tools, and applicable technical documentation. Repair sub-systems and components. Maintenance steps to accomplish repairs that include disassembling, removing and replacing worn/damaged/defective part(s), adjusting, reassembling, and testing using applicable technical documentation. Troubleshoot and correct malfunctions in hydraulic systems common to all. Complete maintenance and administrative forms and other paperwork for maintenance.

Training

  • Combat Lifesaver Course, U.S. Army, 2004
  • Weapons and Night Vision Devices Training, U.S. Army, 2004
  • Marksman Training Course, U.S. Army, 2005
  • Forward Ballistic Computer Training, U.S. Army, 2007
  • Database Control System Training, U.S. Army, 2007
  • Leadership Course, U.S. Army, 2005
  • Food Worker Card, AK, 2009

References

Tony Macingtire, 815-544-3406, Dario Nanns, 815-544-8844, Sue Ellison, 907-457-2221, Anthony Andrade (Retro-Fit), 253-224-1886, Wayne Mooney (Retro-Fit), 253-228-6919

Timeline

Data Analyst / Military Training Support DoD

Antena And Military Training Support
04.2010 - 02.2012

Retro Fitter and Maintenance DoD Contractor

CPI (GENERAL DYNAMICS)
02.2009 - 02.2010

Stryker Vehicle Driver and PMCS Crew

US Army
10.2002 - 02.2009

Bilingual Refinance Loan Assistance Analyst

West Telemarketing For (Wells Fargo)
01.2001 - 05.2002

Auto Body Repair Tech. Assist. and Delivery Driver

Nacodoches Collision & Detailing
01.2001 - 04.2002

Cherry Picker Operator/ Head of Cycle Count

Gehl Pierce Distribution
08.1998 - 10.2000

Translate Sale Assistant / Driver Shop Crew

Jack Wolf Of Pontiac And Cadillac
01.1998 - 01.2000

Team Leader Cook and Cashier

KFC
08.1995 - 01.1998

Yardman and Shop Man

ABC.inc

Diploma - General Studies

Rockford Education of IL

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Jesse Rico