Summary
Overview
Work History
Education
Skills
References
Timeline
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Jesse Rodriguez

Colorado Springs,CO

Summary

Enthusiastic professional with over 10 years of hands-on experience in customer service, payment processing and sales. I am a strong communicator and team player, eager to learn new processes to support overall organizational success. I maintain a history of delivering excellent customer service in busy retail settings. Strong client engagement skills to promote seamless store operations. A hardworking and reliable employee, organized, proactive and punctual. Eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

8
8
years of professional experience

Work History

Cashier / Sales Associate

The Indoor Market
11.2018 - Current
  • Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty
  • Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts
  • Maintained sales floor by restocking shelves, updating pricing information and managing inventory
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers
  • Counted cash at end of shift and prepared bank deposits
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
  • Created price tags and merchandise signs for new items
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Stocked, tagged and displayed merchandise as required.

Manager / Bartender / Server

The 40 Lounge
06.2020 - 02.2023
  • Met high productivity standards in processing payments for customers
  • Maximize sales potential by preparing, storing, rotating and merchandising products at point-of-sale
  • Inventory stock and place new orders to keep supplies within optimal levels for expected demands
  • Promoted specific item options to drive sales and achieve add-on purchases
  • Monitored staff performance and addressed issues
  • Trained employees on additional job positions to maintain coverage of roles
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day
  • Minimized staff turnover through appropriate selection, orientation and training.

Merchandise Associate

The In Store Experts
01.2016 - 10.2018
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales
  • Reorganized sales floor to optimize customer flow and improve product visibility
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations
  • Completed updates to signage, marketing materials and item price tags to reflect current promotions
  • Reorganized sales floor to optimize customer flow and improve product visibility
  • Assisted in gathering and moving materials and equipment for assigned displays
  • Placed prices and descriptive signage to enhance displays and promote items
  • Communicated and coordinated planogram execution with store management.

Education

Associate of Arts -

University of Colorado
Colorado Springs, CO
11.2012

High School Diploma -

Mesa Ridge High School
Colorado Springs, CO
05.2009

Skills

  • Detail-Oriented
  • Honest and Ethical
  • Reliable and Responsible
  • Payment Processing
  • Merchandise Packaging
  • Inventory Stocking
  • Teamwork and Collaboration
  • Team Leadership
  • Staff Training
  • Budget Management
  • Problem Resolution

References

Stacy Helmstead (719) 205-0770

The Indoor Market Owner

Ienn Chacon (719) 208-0736

The 40 Lounge Owner

Timeline

Manager / Bartender / Server

The 40 Lounge
06.2020 - 02.2023

Cashier / Sales Associate

The Indoor Market
11.2018 - Current

Merchandise Associate

The In Store Experts
01.2016 - 10.2018

Associate of Arts -

University of Colorado

High School Diploma -

Mesa Ridge High School

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Jesse Rodriguez