Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jesse Ross

Conover,NC

Summary

Reliable, potential employee enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering multiple years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of varrious departments.

Overview

14
14
years of professional experience

Work History

In Home Caregiver for Father

Father
05.2018 - 04.2023
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies, dispensed medication, performed wound care, bathing.
  • Interacted kindly with all physicians and specialists in regards to care plan for patient
  • Cooked and served nourishing meals for patients to promote better nutrition.


Nanny

Mattney & Allison Burgin
02.2016 - 08.2016
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Provided transportation to and from school, extracurricular activities

Store Manager

Aqua B Boutique
05.2015 - 02.2016
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Junior's Department Manager

Dillard's, Inc
10.2014 - 05.2015
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Instructional Assistant

Catawba County Schools
08.2009 - 08.2014
  • Provided support during classes, group lessons, and classroom activities.
  • Provided support to help students with special needs learn and grow.
  • Collaborated with other instructional assistants and teachers to provide comprehensive support to students and deliver instruction aligned with curriculum standards.
  • Supported student learning objectives through personalized and small group assistance.
  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Maintained safety and security by overseeing students in recess environments.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Supported English Language Learners (ELLs) to deliver high-quality education for students learning English.

Education

Associate of Arts - Education

Catawba Valley Community College
Hickory, NC
06.2009

Skills

  • Direct Supervision
  • Range of Motion Exercises
  • Schedule Management
  • Transporting Clients
  • Patient Care
  • Home Health and Hospice
  • Physician Communication
  • Mobility Support
  • Bathing and Dressing
  • Grocery Shopping
  • Recording Vital Signs
  • Illness Adaptation
  • Sanitizing Surfaces
  • Critical Thinking
  • Companionship and Emotional Support
  • Home Healthcare
  • Customer Relations
  • Wound Care
  • Location Marketing
  • Mathematical Calculation and Reasoning
  • Pricing Strategies
  • Customer Service
  • Inventory Oversight
  • Mathematical Aptitude
  • Policy Development and Enforcement
  • Budget Development
  • Staff Training
  • Positive and Friendly
  • Retail Merchandise Quality Standards
  • Product Merchandising
  • MS Office Proficiency
  • Database Maintenance
  • Inventory Tracking and Management
  • Customer Response
  • Store Opening and Closing Procedures
  • Outstanding Communication Skills
  • Store Displays
  • Special Events
  • Replenishment and Recovery
  • Vendor Management
  • IEP Adherence
  • Tutor Students
  • Communicating with Parents and Teachers

Languages

Spanish
Limited Working

Timeline

In Home Caregiver for Father

Father
05.2018 - 04.2023

Nanny

Mattney & Allison Burgin
02.2016 - 08.2016

Store Manager

Aqua B Boutique
05.2015 - 02.2016

Junior's Department Manager

Dillard's, Inc
10.2014 - 05.2015

Instructional Assistant

Catawba County Schools
08.2009 - 08.2014

Associate of Arts - Education

Catawba Valley Community College

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Jesse Ross