Summary
Overview
Work History
Education
Skills
Timeline
Barista
Jesse Samson

Jesse Samson

Long Beach,CA

Summary

Multi-talented Piano Instructor with proven skills in piano teaching from beginner level to advanced. Highly organized and timely with experience helping students comprehend music in multiple categories. Ready to bring 28 years' experience to a rewarding new position.

Overview

30
30
years of professional experience

Work History

Office Support Technician

Trellian
10.2019 - Current
  • Troubleshoot and diagnose problems to accurately resolve wide range of technical issues.
  • Respond to support requests from end-users and patiently walk individuals through basic troubleshooting tasks.
  • Configure hardware, devices, and software to set up work stations for employees.
  • Respond to telephone, email and in-person inquiries regarding domain name related services.
  • Update documentation and produce reports.
  • Explain technical information in clear terms to non-technical individuals to promote better understanding.
  • Research product and issue resolution tactics to address customer concerns.
  • Complete inventory counts and organize supplies.

Technical Services Analyst

Genius Sports Media
06.2018 - 02.2019
  • Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment
  • First point of contact for providing assistance and resolving any technical issues regarding hardware, software, and networking across global offices
  • Monitor and prevent spam and phishing attacks through white/black-listing features within Office Quarantine and adhere to HR and GDPR regulations regarding privacy

Supervisor

UPS
10.2009 - 02.2017
  • Oversee loading and unloading operations for Boeing 767-300/Airbus A300
  • Supervise staff of 37 vendor employees as well as vendor fueling company to ensure accuracy
  • FAA certified to perform Weight and Balance calculations for fuel and payload
  • Performed Weight and Balance duties to ensure on-time departures along with monitoring and correcting scanning frequency for customer satisfaction, as well as completing end of night reports

Private Piano Teacher

Founding Member Of Linkin Park
11.2011 - 01.2012
  • Work with student to develop sight-reading skills, finger technique, and piano familiarization.
  • Establish music foundation with student by incorporating basic music theory and rudimentary warm-up exercises in weekly lessons.
  • Arrange lessons to accommodate student's unique goals and interests.

Studio Musician

Freelanced
02.2010 - 02.2010
  • Arrange and record on-the-spot piano tracks for the band "Black Veil Brides" in one session which were used for the ballads "Mortician's Daughter" and "Carolyn" on the album "We Stitch These Wounds."

Airline Operations Supervisor

Atlantic Aviation
07.2005 - 10.2009
  • Train line technicians to become certified fuelers for each commercial airline according to their qualifications, as well as according to FARs and ATA Spec 103
  • Attend training classes across country in order to become a certified fuel trainer for many commercial airlines including: Alaska Airlines, US Airways, Horizon Air, Mesa Airlines, Skywest, United Airlines, Skybus, FedEx, and UPS
  • Conduct safety meetings and document minutes every month to ensure safety of personnel and equipment. Clean safety record consistently maintained; no accidents or injuries occurred.
  • Manage charter operations which included: quoting facility/service fees, fuel prices/discounts, and coordinating needs of crew, transportation, and line technicians. Safety never compromised while customer service excelled.

Education

Some College (No Degree) - Songwriting

Berklee College of Music
Boston, MA

High School Diploma -

Los Angeles County High School For The Arts
Los Angeles
06.1998

Skills

  • Began studying piano at age of 5
  • Perfect Pitch discovered at age 6
  • Fluent understanding of Music Theory
  • Competed in many Southern California festivals and competitions including: Southwestern Youth Music Festival, Certificate of Merit, Piano Guild, various composer festivals
  • Tutored fellow classmates at Berklee College in subjects such as Ear Training, Traditional Harmony / Counterpoint, and Music Theory
  • Zita Carno Piano Master Class (performing participant)
  • Master Class with Bruce Sutherland (performing participant)
  • Numerous Glendale Music Teacher's piano festivals (since 1986)
  • Saint Anne's Children's Hospital Christmas Party (for orphans)
  • Christie's Auction House - Western Heritage and Art Sale (Improvisational Western music)

Timeline

Office Support Technician

Trellian
10.2019 - Current

Technical Services Analyst

Genius Sports Media
06.2018 - 02.2019

Private Piano Teacher

Founding Member Of Linkin Park
11.2011 - 01.2012

Studio Musician

Freelanced
02.2010 - 02.2010

Supervisor

UPS
10.2009 - 02.2017

Airline Operations Supervisor

Atlantic Aviation
07.2005 - 10.2009

Some College (No Degree) - Songwriting

Berklee College of Music

High School Diploma -

Los Angeles County High School For The Arts

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Jesse Samson