Summary
Work History
Education
Skills
Timeline
Generic

Jesse Schaeffer

Nokomis,FL

Summary

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Adept at maintaining sanitary conditions and enhancing cleanliness of facilities. Known for reliability, flexibility, and effective collaboration with team members to achieve exceptional results.

Work History

Cleaning Professional

The Kave
2023 - 2024
  • Contributed to equipment longevity with routine cleaning, lubrication, and maintenance tasks.
  • Maximized equipment lifespan with regular maintenance checks, calibrations, and cleaning routines.
  • Reduced allergen levels with thorough cleaning of vents and air filters.
  • Upheld strict health code standards through diligent cleaning and sanitization procedures.
  • Assisted production team by restocking supplies, cleaning areas and maintaining machinery.

Hostess/Server

DragonFly
2018 - 2023
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing table assignments for efficiency.
  • Handled guest inquiries and complaints professionally, enhancing customer satisfaction.
  • Answered customer questions about hours, seating, and menu information.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.

Top Trainer/Manager on Duty

Applebee's
2008 - 2018
    • Delivered engaging training sessions to improve team performance and knowledge retention.
    • Collaborated with management to identify training needs and optimize program effectiveness.
    • Coordinated cross-training initiatives to promote versatility among team members and enhance productivity.
    • Provided exceptional customer service in fast-paced dining environment.
    • Efficiently managed orders and communicated with kitchen staff.
    • Adapted quickly to changing customer needs and restaurant demands.
    • Worked with POS system to place orders, manage bills, and handle complimentary items.
    • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
    • Resolved customer complaints promptly and professionally to maintain positive reputation.
    • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
    • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
    • Built rapport with guests to enhance their dining experience and encourage return visits.
    • Increased sales significantly by upselling higher-end products to customers.

Education

High School Diploma -

Southern Regional High School
Manahawkin, NJ

Skills

  • Strong work ethic
  • Surface maintenance
  • Reliability and punctuality
  • Deep cleaning expertise
  • Typing proficiency
  • Proficient in computer applications
  • Proficient in complex telecommunication systems

Timeline

Cleaning Professional

The Kave
2023 - 2024

Hostess/Server

DragonFly
2018 - 2023

Top Trainer/Manager on Duty

Applebee's
2008 - 2018

High School Diploma -

Southern Regional High School

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