Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff.
* Oversaw all factory refurbishment processes, ensuring quality and efficiency.
* Managed primary shipping operations.
* Assembled and aligned parts and fixtures using hand and power tools.
* Coordinated with various departments to ensure adequate staffing and operational coverage.
* Streamlined communication with the purchasing department regarding inventory levels.
* Collaborated with international sales on freight orders.
* Developed and executed strategies to expand market share for technical capital equipment solutions within a 4-state region (DE, NC, MD, VA), targeting business accounts, industrial clients, and municipalities.
* Increased key distributor sales by 57% in an economically challenging market, significantly exceeding company standards.
* Exceeded new dealer acquisition projections by 45%, successfully establishing, motivating, and training 8 new dealers. * Maintained a 90% customer retention rate through the delivery of exceptional customer service and relationship management.
* Generated \$55K in revenue per month through extensive prospecting and territory management.
* Consistently achieved top performer status, surpassing monthly, quarterly, and annual sales goals
* Cultivated strong relationships with engineers, purchasing directors, plant managers, and other key stakeholders, managing complex sales cycles.
* Compile reports detailing agent key metrics
* Weekly correspondence with sales director to initiate new directives
* One on One meetings with sales reps to examine areas of opportunity
*On board new sales reps
* Exceed all quality assurance criteria • Reconcile sales through approved format