Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jesse Serrano

Bulverde,Tx

Summary

Results-driven professional with experience at Goodwill San Antonio. Proficient in team collaboration while implementing organizational policy and rules. Experience with vehicle maintenance and production safety. Skilled in training delivery, communication, and professional leadership.

Overview

10
10
years of professional experience

Work History

Tire Technician

VNV TIRE & AUTO CARE
08.2019 - 05.2024
  • Dismounted, mounted and repaired tires according to manufacturer specifications.
  • Rotated, mounted and balanced tires on cars, trucks and vans.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Maximized efficiency by coordinating changing and rotating of tires.
  • Created inventory records of 100 plus tires.
  • Conduct sales of tires, rims, and mechanic work.
  • Open and close shop by implementing careful security measures.
  • Maintain clean and healthy work environment.
  • Pickup and deliver car parts and tires across San Antonio.
  • Order car parts and tires online from local retailers and distributors.
  • Create quotes and conduct estimates for new tire and mechanics sales.
  • Price used tires sold as singles and sets.
  • Secure customers vehicle drop offs tagged with name, phone number, and reason for drop off.

Production Associate

Goodwill San Antonio
06.2024 - Current
  • Appraised, priced, and stocked, products to sell.
  • Pulled and stocked items in store as needed.
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Organized work to meet demanding production goals.
  • Participated in training sessions to enhance skills and knowledge.
  • Exceeded performance goals, consistently completing assigned tasks ahead of schedule.
  • Boosted team morale, fostering a collaborative work environment through open communication and consistent feedback.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Resolved issues quickly to maintain productivity goals.
  • Maintained organized work area by cleaning and removing hazards.
  • Trained new production staff members on safe and efficient production procedures and proper operations.

Oil Change Technician

Valvoline Express Care And Auto Repair
01.2015 - 12.2022
  • Kept shop areas neat, clean and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect and cool engine.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.

Education

Bachelor of Arts - Criminology And Criminal Justice

The University of Texas At San Antonio
San Antonio, TX
12-2026

Associate of Science - Law Enforcement

Northeast Lakeview College
Universal City, TX
05.2023

Skills

  • Tire Damage Repair
  • Roadside Assistance
  • Basic Tools
  • Oil Changes
  • Hand and Power Tool Operation
  • Decision-Making
  • Time Management
  • Problem-Solving
  • Heavy Lifting
  • Value determination
  • Cashiering and intercom usage
  • Effective communication
  • Proficient training delivery
  • Effective leadership
  • Workplace professionalism

Accomplishments

    Achieved an associates degree of arts and accepted into a higher degree educational institution. Recognized by Goodwill San Antonio's going above recognition program as an outstanding performer for exceptional business performance results, exceptional mission-driven service, and individual effort well above and beyond expected.

Timeline

Production Associate

Goodwill San Antonio
06.2024 - Current

Tire Technician

VNV TIRE & AUTO CARE
08.2019 - 05.2024

Oil Change Technician

Valvoline Express Care And Auto Repair
01.2015 - 12.2022

Bachelor of Arts - Criminology And Criminal Justice

The University of Texas At San Antonio

Associate of Science - Law Enforcement

Northeast Lakeview College

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