Jesse Shepherd
HELPER,UT
Summary
Dynamic Account Manager with a proven track record at Tram Electric, excelling in customer relationship management and account retention. Skilled in identifying new business opportunities and delivering tailored solutions, I leverage strong communication and problem-solving abilities to drive market share growth and foster long-term client partnerships.
Overview
20
20
years of professional experience
Work History
Account Manager
Integrated Power Services
05.2023 - Current
- Work closely with management, technical specialists, and other internal teams to address pricing, warranty, and service issues.
- Identify and develop new customer accounts and prospects through calling on customers and following up on leads.
- Responsible for developing new and retaining existing customer accounts by understanding their needs and offering IPS's power services and technical solutions, such as equipment repair, re-engineering, and other industrial power services.
- This role involves, presenting proposals, and building long-term relationships to achieve sales objectives and market share growth, excellent communication, problem-solving abilities, and is a proactive, customer-focused, and organized self-starter.
Fleet Supervisor
Tram Electric
04.2016 - 05.2023
- Supervised daily fleet operations to ensure compliance with safety regulations and company policies.
- Coordinated maintenance schedules for vehicles, optimizing uptime and reliability across the fleet.
- Maintained accurate records of all fleet-related activities, including maintenance, repairs, licenses, inspections, registrations, and warranties.
Driver
Tram Electric
03.2006 - 03.2016
- Operated vehicles safely to transport materials and equipment to designated locations.
- Conducted routine vehicle inspections to ensure compliance with safety standards.
- Assisted in loading and unloading materials, maintaining efficiency and organization at job sites.
Education
Auto Mechanics
College of Eastern Utah
Price, UTGeneral Carpentry
College of Eastern Utah
Price, UTSkills
- Account management
- Customer service
- Teamwork and Collaboration
- Customer relationship management
Timeline
Account Manager
Integrated Power Services
05.2023 - Current
Fleet Supervisor
Tram Electric
04.2016 - 05.2023
Driver
Tram Electric
03.2006 - 03.2016
Auto Mechanics
College of Eastern Utah
General Carpentry
College of Eastern Utah
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