Jesse Smith

Store Manager — Famous Footwear, Casper, WY

2009 – Present

• Lead and mentor a team, achieving consistent top performance in sales and customer service.
• Oversee all aspects of daily store operations, including staffing, inventory management, scheduling, and compliance.
• Achieved “Exceeds Expectations” in the most recent performance review.
• Monitor budgets and control expenses to maximize profitability while reducing operational waste.
• Provide coaching and training to support professional growth and improve team retention.
• Maintain a clean, organized, and safe environment in compliance with company and regulatory standards.

Assistant Manager — Famous Footwear, Casper, WY

2001 – 2005

• Supported the Store Manager in day-to-day operations, team supervision, and sales initiatives.
• Trained and onboarded new employees to improve customer service and operational efficiency.
• Assisted with scheduling, inventory, and merchandising to drive store productivity.