Jesse Soria
Pearland,TX
Summary
Expert ice cream maker effective at working in fast-paced environments, using sound judgment to make accurate decisions with little supervision. Monitors, maintains and repairs equipment to meet productivity standards and create exceptional results. Focused on team, customer and company needs.
Reliable food production team member with solid skills in producing Ice Cream and Dairy products based on exact recipes and procedures. Knowledgeable about blending and mixing raw materials and producing high-quality products with optimal characteristics. Offering attention to detail, strong problem-solving abilities and superior work ethic developed over 4 years in the culinary industry.
Hardworking individual bringing strong understanding of food safety and equipment oversight into daily work. Special skill leveraging terrific team management and organizational skills.
Overview
5
5
years of professional experience
Work History
Ice Cream Maker
Red Circle Ice Cream
Pearland, TX
01.2020 - Current
- Offered samples of new ice cream flavors to customers.
- Introduced new menu items, sundae toppings and cone varieties to encourage upsells and add-on purchases.
- Created batches of food products with specified flavor, texture, clarity, bouquet and color profiles by following production recipes and procedures.
- Chose, inspected, weighed and measured ingredients for each production run.
- Located and corrected different operational problems and mechanical faults to maintain production levels.
- Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals.
- Developed team communications and information for meetings.
- Kept work areas clean, neat and organized to promote safety, productivity and team success.
Ice Cream Scooper
Red Circle Ice Cream
Pearland, Texas
01.2020 - Current
- Helped patrons decide which flavor to choose, supporting dietary restrictions and personal preferences with ease.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Served customers of all ages with speed and efficiency, keeping team running smoothly.
- Operated cash register, taking payments and issuing receipts.
- Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
- Offered samples of new ice cream flavors to customers.
- Monitored amounts of all ice cream flavors and replaced when depleted.
- Greeted incoming customers and provided friendly customer service.
- Upsold specialty items, including waffle cones and soft pretzels to boost customer purchases.
- Maintained menu knowledge to provide recommendations and answers to customers' questions.
- Relayed orders to ice cream dispensing area, communicating any special requests or dietary accommodations.
Education
High School Diploma -
Glenda Dawson High School
Pearland, TX05.2020
Skills
- Excellent work ethic
- Relationship-Building
- Multitasking abilities
- Customer service
- Troubleshooting
- Organization and Time management
- Sanitation activities
- Corporate policies and requirements
- Food quality procedures
- Batch adjustment
Timeline
Ice Cream Maker
Red Circle Ice Cream
01.2020 - Current
Ice Cream Scooper
Red Circle Ice Cream
01.2020 - Current
High School Diploma -
Glenda Dawson High School
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