Innovative professional with expertise in promoting academic and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted to go the extra mile to help individuals succeed.
Overview
8
8
years of professional experience
Work History
Family Assistant
Hoover Family
11.2021 - Current
Addressed client household needs with meal preparation, housekeeping and transportation.
Supervised children engaged in physical activity, learning and social skills with peers.
Identified warning signs of emotional and developmental problems in children.
Worked with parents to develop and implement discipline programs to promote positive behavior.
Accompanied family for domestic and international travel.
Guest English Teacher
Hadong County Public Schools
02.2019 - 02.2021
Developed lectures and in-class assignments centered on literary analysis, writing fundamentals, and conversation as the sole Guest English Teacher (GET) for two elementary schools and one middle school in rural South Korea
Designed presentations, interactive video lessons, quizzes, and games using Microsoft PowerPoint, Prezi, and other software made available through online teaching communities such as iSLCollective.com and Wordwall.net
Facilitated experiential learning, such as the design and implementation of a two-week English Camp each summer and winter
Cultivated welcoming learning environments in both classroom and online contexts.
Successfully navigated cultural and language differences with administration, teachers, support staff, and students, resolving issues with understanding and composure.
English Instructor
Hadong High School
04.2019 - 11.2019
Developed students' understanding of English conversation by delivering well-prepared lectures on Microsoft PowerPoint and Prezi, supervising Socratic seminars, and conducting timed on-on-one interviews
Provided weekly progress reports to students.
Attended the annual conference of the province-wide Interview and Debate Program, in which students either presented a topic of their choice with the use of visual aids, or otherwise participated in a debate tournament
Participated as an interviewer, discussing research topics with app. 10 groups.
Guest Care and Money Services Associate
Kroger
01.2018 - 12.2018
Processed customer transactions quickly and accurately, ensuring customer returns and exchanges were handled to satisfy customers while in compliance with company policy and procedure
Maintained thorough knowledge of established policy and procedure for postage stamps, money orders, gift cards, lottery, and Western Union money orders
Reinforced safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management
Adhered to all local, state, and federal laws and company guidelines.
Front Desk Assistant
University of Memphis
08.2015 - 05.2017
Contributed to building security by verifying and logging all visitors.
Handled numerous calls per day to offer information, take messages and transfer callers.
Greeted and checked-in guests, issuing keys, coordinating special requests and discussing restrictions.
Reviewed safety and health processes and enforced rules to promote security and safety
Education
Master of Science - Information Sciences
University of Knoxville
Knoxville, TN
05.2025
Bachelor of Arts - International Studies and Political Science
University of Memphis
Memphis, TN
05.2018
Skills
Microsoft PowerPoint
Microsoft Word
Prezi
Time Management
Task Prioritization
Student Engagement
Customer Retention
Timeline
Family Assistant
Hoover Family
11.2021 - Current
English Instructor
Hadong High School
04.2019 - 11.2019
Guest English Teacher
Hadong County Public Schools
02.2019 - 02.2021
Guest Care and Money Services Associate
Kroger
01.2018 - 12.2018
Front Desk Assistant
University of Memphis
08.2015 - 05.2017
Master of Science - Information Sciences
University of Knoxville
Bachelor of Arts - International Studies and Political Science
University of Memphis
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