Jesse Spillman
Goldendale,WA
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Maryhill Museum Of Art
08.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Developed strong working relationships with team members, fostering a positive work environment.
Assistant Manager
Dollar General
05.2023 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Delivery Driver
Papa Johns
04.2021 - 03.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
Bachelor of Science - Computer And Information Sciences
Western Governors University
Salt Lake City, UT12.2026
Skills
- Problem-solving skills
- Scheduling
- Verbal and written communication
- Scheduling appointments
- Customer assistance and interaction
- Sensitive information handling
- Researching skills
- Problem-solving abilities
Timeline
Front Desk Receptionist
Maryhill Museum Of Art
08.2023 - Current
Assistant Manager
Dollar General
05.2023 - 07.2023
Delivery Driver
Papa Johns
04.2021 - 03.2023
Bachelor of Science - Computer And Information Sciences
Western Governors University
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