Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Jesse Valdes

Cutler Bay

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Ability to handle multiple tasks effectively and efficiently. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Utilizes leadership skills to drive team collaboration and meet organizational benchmarks.

Recognized for taking proactive approach to identifying and addressing issues.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Curbside Operations Manager

Cruiseport Destinations
03.2022 - Current
  • Manage and maintain the Port of Miami curbside crowd control and awareness.
  • Ensuring guest safety while in communication with Miami-Dade Seaport PD, CBP agents and terminal managers.
  • Monitoring efficient embarkation and debarkation for Royal Caribbean guest. Track inbound and outbound transferd to MIA and FLL airports.
  • Supervise curbside staff to produce maximum guest services, while in compliant with company policies and procedures.
  • Complete various daily logs and incident reports.

Behavior Health Technician

Summerhouse Detox
03.2021 - 09.2021
  • Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
  • Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
  • Completed intake for new arrivals and check for vitals at designated times.
  • Encouraged to keep recovery sense of mind.
  • Perform daily sanitizing throughout the facility.

Behavior Health Technician

Evolutions Treatment Center
11.2020 - 03.2021
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
  • Conducted client rounds to check on residents.
  • Performed client intake procedures.
  • Charted on each client daily.
  • Promoted positive recovery skills
  • Kept facility clean, performed basic maintenance, and restocked supplies to support program needs.

Security Team Lead

CNS Security and Hospitality, Inc.
02.2019 - 10.2020
  • Enforced security policies for improved safety throughout the organization.
  • Implemented overall situational awareness within the facility.
  • Mentored junior security staff, resulting in increased professionalism and skill development.
  • Kept communication between security staff and management, leading to faster resolution of issues.
  • Handled sensitive information discreetly, protecting company assets from potential threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Education

High School Diploma -

Southwest Miami Senior High
Miami, FL
06-1995

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Accomplishments

  • Promoted to Curb Lead after one year with the company.
  • Receiving acknowledgement for assisting in numerous emergency situations.
  • Personal growth

Certification

  • Various of certifications available upon request

Languages

Spanish
Native or Bilingual

Interests

  • Volunteer Work
  • Offering time and support to shelters for the homeless, women, and animals
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Watching Movies and TV Shows
  • Reading
  • Personal Development and Self-Improvement

Timeline

Curbside Operations Manager

Cruiseport Destinations
03.2022 - Current

Behavior Health Technician

Summerhouse Detox
03.2021 - 09.2021

Behavior Health Technician

Evolutions Treatment Center
11.2020 - 03.2021

Security Team Lead

CNS Security and Hospitality, Inc.
02.2019 - 10.2020

High School Diploma -

Southwest Miami Senior High

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Jesse Valdes