Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jesse Valencia

Orlando,FL

Summary

Police Officer with over four years of service enforcing rules and authority for good of all citizens. Passionate about saving lives, protecting victims and fighting crime.

Overview

11
11
years of professional experience

Work History

Police Officer

Apopka Police Department
03.2020 - Current
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Conducted thorough investigations for various cases, leading to timely resolutions.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.

Sales Associate

Shoot Straight
02.2019 - 03.2020
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Lead Pawnbroker

Cash America
01.2016 - 02.2019
  • Increased customer satisfaction by providing exceptional service and building rapport with regular clientele.
  • Managed inventory effectively, ensuring optimal stock levels and minimizing excess or outdated items.
  • Streamlined loan processes for faster transactions, resulting in improved customer experience.
  • Appraised various types of merchandise accurately, maintaining fairness and transparency in all dealings.
  • Collaborated with law enforcement agencies to prevent fraudulent activities and recover stolen goods.

Lead Pawnbroker

Value Pawn & Jewelry
06.2013 - 01.2016
  • Increased customer satisfaction by providing exceptional service and building rapport with regular clientele.
  • Managed inventory effectively, ensuring optimal stock levels and minimizing excess or outdated items.
  • Streamlined loan processes for faster transactions, resulting in improved customer experience.
  • Appraised various types of merchandise accurately, maintaining fairness and transparency in all dealings.
  • Trained new team members on company policies, procedures, and best practices to ensure consistent performance standards.

Education

Associate of Arts - Criminal Justice

Valencia College
Orlando, FL
06.2026

No Degree - Special Police Operations

Valencia School of Public Safety
Orlando, FL
09.2019

Skills

  • Community Engagement
  • Emergency vehicle operation
  • Traffic Laws
  • Civil laws
  • Courtroom Testimony
  • Special task forces
  • Criminal Investigations
  • Intelligence Gathering
  • Perimeter security
  • Defensive Driving
  • Physical Fitness
  • Hostage rescue

Languages

Spanish
Full Professional

Timeline

Police Officer

Apopka Police Department
03.2020 - Current

Sales Associate

Shoot Straight
02.2019 - 03.2020

Lead Pawnbroker

Cash America
01.2016 - 02.2019

Lead Pawnbroker

Value Pawn & Jewelry
06.2013 - 01.2016

Associate of Arts - Criminal Justice

Valencia College

No Degree - Special Police Operations

Valencia School of Public Safety

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Jesse Valencia