Jesse Vargas
West Covina,CA
Summary
Hardworking Field Technician bringing 5+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Lifts up to 75 pounds safely and effectively and follows directions to complete tasks accurately. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in managing documentation, inventory and reporting. Demonstrated abilities in security equipment repair and maintenance.
Overview
9
9
years of professional experience
Work History
Field Technician
RTI Systems
02.2019 - Current
- Execute installation and maintenance of security equipment.
- Service and repair equipment to clients' satisfaction in a timely manner.
- Work with IT to ensure security system image is to RTI standards.
- Work with shipping companies from warehouse and in field all over US.
- Improve system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Enhance customer satisfaction by providing efficient and timely technical support for various issues.
- Reduce downtime by swiftly identifying and resolving network problems through comprehensive diagnostics.
- Collaborate with team members to complete complex installations and resolve technical issues, ensuring seamless integration with existing infrastructure.
- Increase overall efficiency with thorough documentation of completed tasks, diagnostic results, and recommendations for improvements.
- Stay in contact with clients and on-site superintendents to maximize planning and collaboration.
- Ensure optimal performance of critical systems through routine inspections, adjustments, and repairs as needed.
- Cultivate strong client relationships with excellent communication skills, keeping them informed throughout the entire resolution process in a professional manner.
- Support team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Optimize resources by thoroughly evaluating site conditions prior to beginning any installation or repair work.
- Assist in training new hires on company protocol, increasing overall productivity within the department.
- Maintain detailed inventory records for parts used during repairs, aiding efficient supply chain management.
- Perform preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.
- Communicate with customers to provide updates, gather information and resolve issues.
- Communicate with supervisor to report progress, discuss issues and seek guidance.
- Deliver high-quality work by diligently following standard operating procedures.
- Identify potential problems and prevented equipment failure through performing regular equipment inspections.
- Utilize safety practices with no complaints or accidents.
- Train and guide new technicians to equip with skills and knowledge needed to efficiently perform work.
- Calibrate new and existing equipment for optimal performance.
- Work with diverse types of weather and ground conditions nationwide.
- Test systems, noting issues and completing preventive maintenance.
- Maintain strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Diagnose and repair problems with electrical and mechanical systems.
- Demonstrate to customers proper methods for operating equipment after it had been installed.
- Willing to travel to work.
Busser/Dishwasher/Fry Cook
TGI Fridays
02.2015 - 02.2019
- Maintained a clean and safe environment for guests and staff
- Worked with waitstaff to ensure all guests' needs were met
- Assisted bartenders to deliver orders accurately.
- Assisted servers in providing efficient service for improved guest experiences.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Education
High School Diploma -
West Covina High School
West Covina, CA06.2013
Skills
- Customer Service
- Problem Solving
- Time Management
- Works well in teams
- Communication
- Vivotek Technology
- Apex Software
- Equipment Installation
- System Installation
- Equipment Inspection
- Device Installation
- Training and Mentoring
- Heavy Lifting
- Power Tools Operation
- Equipment Repair
- Data Collection
- Electrical Troubleshooting
- Fault Diagnosis
- Preventive Maintenance
- Quality Assurance Controls
- Team Supervision
- Accountability and Work Ethic
Timeline
Field Technician
RTI Systems
02.2019 - Current
Busser/Dishwasher/Fry Cook
TGI Fridays
02.2015 - 02.2019
High School Diploma -
West Covina High School
Similar Profiles
Shawn AdlerShawn Adler
Field Supervisor at RTI SYSTEMSField Supervisor at RTI SYSTEMS
Martin LeonMartin Leon
Database and Analytics Specialist at RTI International (USAID's Kenya Crops and Dairy Market Systems Activity)Database and Analytics Specialist at RTI International (USAID's Kenya Crops and Dairy Market Systems Activity)
Shamaye DixonShamaye Dixon
Field Researcher at RTI International. RTIField Researcher at RTI International. RTI