Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Jesse Vera

El Monte,CA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

40
40
years of professional experience

Work History

General Manager

Jacobs Farms/ Del Cabo Inc.
06.2003 - 12.2022
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Supervised entire warehouse repairs.
  • Supervised/scheduled all drivers. Responsible on making sure all trucks needs and repairs.
  • Responsible on making sure all forklift and pallets jacks where operational.
  • Kept up with all permits and certificates required to be incompliance with the city.

Operations Manager

Albert's Organics
10.1986 - 06.2003
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Assisted in recruiting, hiring and training of team members.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Restaurant Manager

Taco Bell
07.1982 - 03.1987
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Developed unique events and special promotions to drive sales.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Purchased food and cultivated strong vendor relationships.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Education

L.A.C.C.
Los Angeles, CA
1993

Woodrow Wilson High School
City Of Los Angeles, CA
06.1982

Skills

  • Staff Training
  • Vendor Negotiations
  • Safety Assurance
  • Performance Evaluations
  • Top Talent Recruiting, Hiring and Retention
  • Safety Protocols
  • Packaging and Sanitation
  • Facility Management
  • Communication Skills
  • Coaching and Mentoring
  • Administrative Skills
  • Bilingual (English/Spanish)
  • Staffing

Timeline

General Manager

Jacobs Farms/ Del Cabo Inc.
06.2003 - 12.2022

Operations Manager

Albert's Organics
10.1986 - 06.2003

Restaurant Manager

Taco Bell
07.1982 - 03.1987

L.A.C.C.

Woodrow Wilson High School

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Jesse Vera