Quality-focused General Manager possessing experience in admin, leasing, sales and exceptional customer service. Further expertise and proficiency in Yardi, Onsite, Nexus and Microsoft Office and Google software.
Overview
6
6
years of professional experience
Work History
General Manager
CANNON MANAGEMENT
Los Angeles, CA
11.2021 - Current
Managed all aspects of daily business operations including staffing, scheduling, leasing, unit turns and tenant relations.
Kept track of delinquencies, tenant ledgers, move-outs and accounting for 8 properties consisting of 400+ units.
Prepared reports for senior leadership outlining key performance metrics related to operational success.
Additional experience in admin, collecting rent checks, processing invoices and issuing notices for non-payments and lease violations in accordance with lease, county and state regulations.
Front End Associate
Target
Duarte, CA
07.2020 - 02.2022
Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
Processed and completed sales transactions, returns and exchanges.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with purchases, locating items and signing up for rewards programs.
Sales Consultant
Sierra Honda
Monrovia, CA
06.2018 - 03.2020
Director in BDC; trained and mentored sales team to generate lead growth, appointments and sales.
Trained sales team on inbound/outbound calling to handle objections and schedule appointments.
Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
Fostered relationships with customers to expand customer base and retain business.