Quality-focused General Manager possessing experience in admin, leasing, sales and exceptional customer service. Further expertise and proficiency in Yardi, Onsite, Nexus and Microsoft Office and Google software.
Overview
6
6
years of professional experience
Work History
General Manager
CANNON MANAGEMENT
Los Angeles, CA
11.2021 - Current
Managed all aspects of daily business operations including staffing, scheduling, leasing, unit turns and tenant relations.
Kept track of delinquencies, tenant ledgers, move-outs and accounting for 8 properties consisting of 400+ units.
Prepared reports for senior leadership outlining key performance metrics related to operational success.
Additional experience in admin, collecting rent checks, processing invoices and issuing notices for non-payments and lease violations in accordance with lease, county and state regulations.
Front End Associate
Target
Duarte, CA
07.2020 - 02.2022
Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
Processed and completed sales transactions, returns and exchanges.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with purchases, locating items and signing up for rewards programs.
Sales Consultant
Sierra Honda
Monrovia, CA
06.2018 - 03.2020
Director in BDC; trained and mentored sales team to generate lead growth, appointments and sales.
Trained sales team on inbound/outbound calling to handle objections and schedule appointments.
Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
Fostered relationships with customers to expand customer base and retain business.
Education
High School Diploma -
Mount Olive Innovation And Technology High School
Duarte, CA
06.2014
Master of Real Estate Development - Real Estate
Colibri Real Estate Training
Skills
Fair housing mandates
Customer and tenant relations
Multi-family property management
Leadership and team building
Timeline
General Manager
CANNON MANAGEMENT
11.2021 - Current
Front End Associate
Target
07.2020 - 02.2022
Sales Consultant
Sierra Honda
06.2018 - 03.2020
High School Diploma -
Mount Olive Innovation And Technology High School
Master of Real Estate Development - Real Estate
Colibri Real Estate Training
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