Jesse Walls

• Cooperated with coworkers to improve customer experience and manage storefront.
• Exercised composure under pressure and in escalated customer service scenarios.
• Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
• Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Enhanced employee satisfaction through regular performance feedback and recognition initiatives.
• Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.
• Checked building to confirm maintenance and cleaning met code and regulations.
• Collaborated with other managers to develop cross-functional strategies for improving business performance.
• Contributed to a positive workplace culture by fostering open communication and collaboration among team members.
• Evaluated team member performance regularly, identifying areas for improvement as well as recognizing
• Cooperated with coworkers to improve customer experience and manage storefront.
• Exercised composure under pressure and in escalated customer service scenarios.
• Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
• Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Enhanced employee satisfaction through regular performance feedback and recognition initiatives.
• Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.
• Checked building to confirm maintenance and cleaning met code and regulations.
• Collaborated with other managers to develop cross-functional strategies for improving business performance.
• Contributed to a positive workplace culture by fostering open communication and collaboration among team members.
• Evaluated team member performance regularly, identifying areas for improvement as well as recognizing exceptional contributions to the organization''s success.
• Analyzed sales data to identify trends and opportunities for growth, driving revenue increases through targeted marketing initiatives.
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exceptional contributions to the organization''s success.

• Analyzed sales data to identify trends and opportunities for growth, driving revenue increases through targeted marketing initiatives.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Bussed and reset tables to keep dining room and work areas clean.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.