Jesse Ward
Modesto
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
1
1
Certification
Work History
Receptionist
Rainbow Resource Center
02.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Sierra High School
Manteca, CA05.2014
Skills
- Staff Management
- Database Administration
- Time Management
- Organization
- PC Proficiency
- Strong Knowledge of all Microsoft Products
- Ability to type 63 WPM
- Telephone Skills
- Verbal and Written Communication
- Customer and Client Relations
Accomplishments
- Oversaw SOGI data project, resulting in significant grant money rewarded to the organization.
- Helped in planning a large event
Certification
- De-Escalation Training - March 2023
- Adult Mental Health First Aid - April 2023
Timeline
Receptionist
Rainbow Resource Center
02.2023 - Current
High School Diploma -
Sierra High School
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