ISS Supervisor/Tech Support
Saint Louis Public Schools
Saint Louis, MO
07.2013 - 06.2022
- Tested software for bugs and operating speed, fixing bugs and documenting processes to increase efficiency
- Managed care for 1-15 children aged 4-11 for 8+ hours per shift
- Coached children in sports, school subjects, and aided in homework, improving learning comprehension and test scores
- Maintained classroom order through consistent discipline in accordance with school safety policies and classroom rules
- Supervised children during playtime, reducing injuries by
- Designed games and materials to suit individual needs, including 3 children with learning disabilities
- Supported the classroom teacher in all subject areas for ad grade class of 27 students
- Analyzed diagnostic data to understand causes of behavioral issues and presented results to internal staff
- Charged with building, configuring, installing, managing, and monitoring hardware and software
- Resolved tier 3 of network issues, remotely and on-site.