Jesse Westberry

Customer service oriented position that required in store face to face interactions with customers

• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Managed customer inquiries and complaints in polite and professional manner.

• Operated and maintained equipment to ensure compliance with safety protocols.
• Conducted routine inspections after setting equipment and troubleshooting of systems to enhance operational efficiency and customer satisfaction.
• Assisted with identifying the source of the leak or mold damage using moisture detectors and infrared cameras.
• Trained new technicians on standard operating procedures, fostering a culture of safety and accuracy.
• Demolition, clean up, and conduct the necessary remediation needed before repair.

• Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
• Installed and wired electrical transformers, service panels, and circuit breakers.
• Executed a planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
• Stored and maintained power tools and equipment for each job.
• Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.

• Lead electrical installation projects, ensuring compliance with industry standards.
• Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
• Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
• Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.

• Adhered to strict safety protocols during all phases of work, reducing workplace incidents significantly.
• Improved workplace safety by conducting regular inspections and identifying potential hazards.
• Troubleshot and resolved electrical issues, minimizing downtime for clients'' businesses.
• Ensured consistent high-quality workmanship by rigorously adhering to established industry standards throughout all phases of installation.