Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Jesse White

Fredericksburg,VA

Summary

Experienced professional seeking a long-term career with a company in the Fredericksburg area. Eager to contribute skills and make a positive impact. Motivated individual with a strong desire to bring value to the table. Excited to join a growth-oriented team and utilize abilities to drive success.

Overview

16
16
years of professional experience

Work History

Driver

Uber
06.2024 - Current
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Inventory Specialist

WIS International
05.2022 - 02.2024
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Performed data entry and completed proper paperwork.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Implemented barcode scanning technology within the warehouse, speeding up item retrieval times during order fulfillment processes significantly.

Production Line Worker

Elite Staffing
02.2022 - 05.2022
  • Followed instructions to make products in line with customer specifications.
  • Inspected assembly line to confirm proper operation.
  • Consistently met or exceeded daily performance metrics, showcasing dedication to company objectives and personal growth as an employee.
  • Demonstrated flexibility in working various shifts, overtime hours, and weekends as required to meet production demands.
  • Exceeded production targets consistently through focused attention on task completion without compromising quality assurance measures.
  • Packaged and labeled products using automated equipment.
  • Achieved a high level of accuracy in assembling components, ensuring product consistency and customer satisfaction.

Chef

J's pizza and subs
01.2022 - 03.2022
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.

Produce Associate

Walmart
07.2021 - 01.2022
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Assisted in the training of new produce associates, sharing knowledge and best practices for job success.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.

Customer Service Representative

Startek
02.2019 - 07.2021
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Customer Sales Representative

VMC Satellite
10.2016 - 12.2018
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
  • Assisted call-in customers with questions and orders.
  • Streamlined internal processes for better efficiency in handling customer inquiries and order processing.
  • Handled returns or exchanges efficiently while preserving customer loyalty through courteous assistance and fair resolution practices.

Customer Service Representative

Pizza Hut
05.2011 - 06.2016
  • Checked outgoing orders for accuracy before delivery.
  • Developed a strong knowledge of product offerings to confidently answer customer inquiries and provide recommendations when needed.
  • Warmly greeted and welcomed customers to establishment before requesting food order.
  • Achieved timely fulfillment of orders by consistently meeting established deadlines.
  • Resolved order discrepancies by conducting thorough investigations and implementing appropriate corrective actions.
  • Enhanced customer satisfaction by efficiently handling high-volume calls and resolving inquiries.

Server

Waffle House Restaurant
03.2009 - 05.2011
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Increased sales significantly by upselling higher-end products to customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

High school diploma - General Studies

C.D. Hylton High School
Woodbridge, VA

Skills

  • Physically Demanding Tasks
  • Pallet Jack Operation
  • Inventory Management
  • Accurate Product Selection
  • Material Handling
  • Customer Engagement
  • Sales Expertise
  • Customer Service
  • Warehouse Safety Compliance
  • Shipping & Receiving
  • Visual Merchandising Expertise
  • Transportation Industry Knowledge
  • Efficient Order Selector
  • Material Logistics
  • Stock Oversight
  • Customer-Focused Food Service
  • Efficient Assembly Operations
  • Detail-Oriented Data Management
  • Efficient Typing
  • Accurate Cash Transactions
  • Customer Service in Grocery Retail
  • Strong Interpersonal Communication
  • Customer Relationship Management
  • Strong Organizational Abilities
  • Effective Time Management

Personal Information

Authorized To Work: US

Timeline

Driver

Uber
06.2024 - Current

Inventory Specialist

WIS International
05.2022 - 02.2024

Production Line Worker

Elite Staffing
02.2022 - 05.2022

Chef

J's pizza and subs
01.2022 - 03.2022

Produce Associate

Walmart
07.2021 - 01.2022

Customer Service Representative

Startek
02.2019 - 07.2021

Customer Sales Representative

VMC Satellite
10.2016 - 12.2018

Customer Service Representative

Pizza Hut
05.2011 - 06.2016

Server

Waffle House Restaurant
03.2009 - 05.2011

High school diploma - General Studies

C.D. Hylton High School

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Jesse White