Jesse Williams
Key Hourly Manager
Wetumpka,AL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a manager position. Ready to help team achieve company goals. Agile and adaptable staff leader with excellent work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Pit Master
Jim N Nicks Bar-B-Q
Montgomery, AL
03.2017 - Current
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Developed strategies to enhance catering and retail food service revenue and productivity goals.
- Monitored food quality and presentation to maintain high standards.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Managed inventory and ordered food and supplies to maintain adequate stock.
- Verified proper portion sizes to consistently attain high food quality standards.
Shift Key Holder
Jim N Nicks Bar-B-Q
Montgomery, AL
03.2017 - Current
- Improved customer service by projecting friendly and knowledgeable attitude.
- Opened inventory boxes and restocked shelves.
- Trained team members in successful strategies to meet operational and sales targets.
- Completed store opening and closing procedures.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained and mentored new employees.
- Oversaw team of 15 employees.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Catering Assistant
Jim N Nicks Bar-B-Q
Montgomery, AL
03.2017 - Current
- Delivered catered food and supplies to facility for on-time set-up.
- Provided friendly, courteous service to create memorable moments for guests.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Maintained flexible work schedule to meet event needs.
- Inspected catering equipment and utensils regularly to manage wear and tear.
- Oversaw catering orders to verify accuracy and completeness.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Monitored food preparation to determine correct temperature and proper cooking before serving.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Lifted and carried heavy materials.
- Followed food safety practices and sanitation guidelines.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Stocked and rotated food items according to expiration dates.
- Pushed, pulled and transported large loads and objects.
- Maintained composure and work quality while under stress.
Lawn Care Technician
Paul Sadler Irrigation
Montgomery, AL
04.2015 - 10.2017
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Diagnosed lawn and garden issues and recommended targeted solutions.
- Developed lasting customer relationships and grew network over time.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained routine landscaping schedules to boost lawn health.
- Assisted in design and installation of lawns, gardens and other landscaping features to enhance aesthetics of outdoor spaces.
- Seeded and sodded lawns to provide visually appealing outdoor space.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Maintained gardening tools by replacing blades and fluids.
- Developed estimates and presented customers with bids for lawn care services to help with planning.
- Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
- Assisted with irrigation system maintenance and repair.
Material Handler
Madix
Eclectic, AL
05.2012 - 03.2015
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Transported inventory items to appropriate locations.
- Received and unpacked shipments and new equipment as directed.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Used hand-held scanners and physical logs to accurately track item movements.
- Packed items into appropriate containers for shipment.
- Attached identifying tags to containers to mark with identifying shipping information.
- Performed cycle counts and inventory control to accurately track product levels.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Maintained clean, orderly work environment free of hazards.
Education
GED -
H. Councill Trenholm State Community College
Montgomery, AL 01.2012 - 04.2012
Skills
Kitchen equipment operation and maintenance
Kitchen staff coordination
Workflow planning
First aid knowledge
Food plating and presentation
Order accuracy
Performance improvement
High-volume dining
Strategic planning
Cost controls
Food preparation and safety
Motivational style
Institutional and batch cooking
Strong attention to safe food handling procedures
Food presentation talent
New hire training
Hard-working mindset
Time management
Energetic nature
Team Player
Teamwork and Collaboration
Attention to Detail
Staff supervision
Inventorying knowledge
Portion control
Fast learner
Reliable
Timeline
Pit Master
Jim N Nicks Bar-B-Q
03.2017 - Current
Shift Key Holder
Jim N Nicks Bar-B-Q
03.2017 - Current
Catering Assistant
Jim N Nicks Bar-B-Q
03.2017 - Current
Lawn Care Technician
Paul Sadler Irrigation
04.2015 - 10.2017
Material Handler
Madix
05.2012 - 03.2015
GED -
H. Councill Trenholm State Community College
01.2012 - 04.2012