Managing a set of leads in a fast paced warehouse environment.
Consulting for a new and developing team of managers while demonstrating modern leadership techniques.
Innovating operations by developing a strong system of standards and engineering.
Area Manager
Federal Express
Reno, NV
11.2023 - 09.2025
Drive day to day operations on a large scale outbound operation, managing a team of supervisors, coordinators, admins and package handlers.
Track metrics in long term and adjust operations to account for demand in an ever-changing shipping field and evolving economy.
Develop new management and constantly be on the lookout for new promising talent to grow and advance.
Test and improve new cutting-edge software while providing feedback to better improve quality service and productivity.
Monitor logistical needs and change routing of packages to account for external events like weather and traffic or internal demands concerning staffing and efficiency across the network.
Oversee compliance with BCSA testing and OSHA regulations as they pertain to the operation.
Ensure proper timekeeping and disciplinary measures in accordance with policy and human resources feedback.
Outbound Sort of the Year
Operations Manager
FedEx Ground
Reno, NV
08.2020 - 10.2023
Expertly manage day-to-day operations, ensuring packages are processed efficiently and organized in a fast-paced environment.
Skillfully oversee inventory through the use of cutting-edge warehouse management systems and exceptional proficiency in Excel, reconciling issues and maintaining high accuracy levels.
Establish effective attendance policies, create schedules, and monitor timekeeping to meet company and state mandates.
Continuously improve operations by analyzing processes and providing insightful feedback to management.
Lead a talented team of employees, providing opportunities for growth and leadership positions through training and development.
Oversee operational flow and volume, mentoring less experienced managers in operational tactics and people skills.
Conduct thorough, professional interviews to attract and retain quality employees.
Maintain a safe and healthy work environment by proactively identifying and addressing safety hazards.
Ensure compliance with FXG policies, procedures, and governmental regulations by managing and overseeing the entire sort operations within the FedEx Ground station.
Champion the FXG Safety Above All Culture and support related initiatives.
Direct the day-to-day operations, planning, organizing, staffing, and controlling the assigned sort, ensuring established safety, quality, and service standards are met and cost and productivity goals are achieved.
Oversee daily visual inspections of loads and plan sort strategy based on projected volume, headcount, and other factors.
Foster a safety-conscious culture and complete necessary related documentation.
Administer company safety and employee relation strategies, maintaining confidentiality of material and matters.
Ensure compliance with company policy and federal, state, and local regulations.
Manage a team, including responsibilities such as hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation, discipline, addressing employee concerns, and staff productivity.