Jesse Wong

• Coordinated with subcontractors to ensure timely project execution.
• Configured and commissioned ruggedize Cisco switching networks (fiber backbones and copper Ethernet) within a highly secure, closed-loop transit environment.
• Executed VLAN segmentation, trunking, and port security configurations to strictly isolate safety-critical train telemetry from auxiliary subsystems.
• Configured PLCs to ensure precise movement of guide switches during testing and troubleshooting of guideway equipment.
• Perform various tests on upgraded train vehicles which include post installation, static and dynamic testing.
• Documented test procedures on equipment and created FMIs, KPIs, serial numbers, and progress reports in Excel to track project activities for management.
• Developed weekly testing plans to streamline project workflow and ensure timely execution.
• Performed maintenance on networks, including patching, firmware upgrades, and component replacements, to maintain system reliability.

Performed static vehicle tests to assess functionality of vehicle propulsion, spring brakes, antennas, control panels, and door operations.

• Install core software of trains through methods of Tera Term, TFTP and WinSCP.
• Maintained and repaired railway systems and components to ensure operational efficiency and reliability.
• Operated diagnostic tools to identify system issues and perform necessary repairs.
• Reading of Vehicle Schematics and Wiring schematics to identify issues and apply corrections.
• Tested fiber optic cables for continuity using OTDRs and power meters.
• Executed fusion splicing of trackside backbone fiber utilizing Fujikura splicers, ensuring reliable, low-loss physical connectivity for critical transit networks.

• Performed preventative and corrective maintenance on various electronics equipment across systems, including tracks, ensuring operational reliability.
• Troubleshoot electrical equipment problems such as circuit boards, sensors, dip readers, linear actuators, bill handling units, fare-card transport systems, etc.
• Tested various equipment using oscilloscopes, multi-meters, and other laboratory instruments for troubleshooting, repairs, and maintenance purposes.
• Manually tested electronics circuits, diagnosed and isolated malfunctions to components level and determined solutions with schematic and troubleshooting guides.
• Conduct manual testing of electronic circuits and inspected electronic units to identify physical or liquid damages due to weather-related or human related incidents.
• In-depth experience and knowledge of creating and closing work orders for system and equipment problems on Maximo.
• Interprets maintenance manuals, blueprints, schematics and drawings, and prepares drawings or schematics to communicate with others in the performance of work.
• Recommended hardware and procedural changes based on insights gained during maintenance tasks to enhance system performance.
• Adheres to all company policies, procedures, and safety rules.
• Knowledge of SCADA software such as UI design and database, communication configuration, network design, user creation database.

• Installed, maintained, and repaired multiple park systems, including closed-circuit television cameras, ride turnstiles, sound systems, and pneumatic/hydraulic systems, enhancing operational reliability.
• Installed and configured point of sale terminals, routers, switches, and access points that were essential in critical business functions.
• Collaborated with colleagues to develop a hybrid mesh network across the amusement park, enabling connectivity for POS systems, security cameras, office PCs, and various IoT devices.
• Established connections for security cameras between electrical rooms using Cisco systems and switches.
• Assisted in installations and cable pulling and termination of fiber optic and Ethernet cables throughout the park.
• Delivered first-level support for park IT-related technical issues, ensuring timely resolution and minimal downtime.
• Removed malware, ransomware, and other threats from laptops and desktop systems.