Jesse Yang
Owasso,OK
Summary
Experienced Picker Packer with a focus on warehouse safety and restocking duties. Accurately picks and packages items for shipment, ensuring zero errors. Punctual and team-oriented, willing to work overtime. Highly effective at operating forklifts and maintaining a package database while tracking orders. Skilled in fast-paced grocery environments to restock and arrange merchandise. Upbeat and friendly team player with a positive attitude. Reliable and highly skilled in order fulfillment, troubleshooting, and dedicated to safe operating practices. Offers strong inventory management and product packaging abilities. Diligent Hand Packer with excellent physical stamina, teamwork capabilities, and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction. Experienced in stocking shelves for various organizations, with a resourceful mindset to improve warehouse operations. Detail-oriented team player with strong organizational skills, able to handle multiple projects simultaneously with accuracy. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving abilities.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Patient Transporter
Saint Francis Hospital South
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Expedited patient discharge process by promptly responding to transport requests from nurses or physicians.
- Supported clinical staff during emergencies as needed, showcasing adaptability and commitment to overall hospital goals.
- Promoted a positive and inclusive work environment by demonstrating respect, empathy, and professionalism towards colleagues, patients, and visitors.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Improved efficiency in transporting patients by quickly navigating through the hospital''s various departments and floors.
- Collaborated with nursing staff to prioritize urgent patient transports and streamline hospital workflow.
- Provided emotional support to patients and their families during challenging times, fostering a positive hospital experience.
- Upheld strict confidentiality standards regarding patient information in adherence with HIPAA regulations.
- Completed detailed patient transport logs, ensuring accurate documentation for hospital records.
- Facilitated smooth transitions between different areas of the hospital by coordinating with clinical staff during patient transfers.
- Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
- Contributed to a safe environment for all individuals within the hospital by adhering to established safety policies and procedures at all times.
- Maintained strict hygiene standards in transport equipment, contributing to infection control.
- Streamlined inventory management for transport equipment, ensuring availability and maintenance.
- Enhanced patient experience by providing empathetic support and communication during transport.
- Improved departmental communication, ensuring clear transport information exchange among staff.
- Provided essential life support measures in transit, when necessary, for patient stability.
- Facilitated smoother discharge processes by efficiently organizing patient transport home.
- Supported departmental audits, ensuring compliance with health and safety standards in patient transport.
- Contributed to patient care plans by reporting observations of patient condition during transport.
- Ensured timely arrival for appointments, managing patient transport schedules efficiently.
- Reduced transport times for critical care patients by optimizing routes and coordination.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Cleaned, sanitized and moved hospital equipment.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Helped other staff with patient transfers by moving patients between departments.
- Kept patient information and records secure by using private hospital databases and withholding information from outside sources.
- Supported medical staff during patient examinations in accordance with company policy.
Patient Service Technician
American Medical A. Rotech
12206 East 51st Street South, Tulsa, OK 74146
12.2023 - Current
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Collected patient co-pay and issued receipt to confirm payment.
- Collaborated with colleagues to maintain and upkeep office and waiting area to provide clean and organized environment for patients.
- Verified patient's insurance eligibility and benefits coverage.
- Used Software to maintain electronic patient files, successfully maintaining over Number patient files.
- Respected patients by recognizing rights and maintaining confidentiality.
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Collected time of service payments and issued receipts.
- Verified patient availability during appointment scheduling process to reduce reschedules and cancellations.
- Trained new Patient Services Technicians on best practices and protocols, promoting high-quality service across the team.
- Maintained strict adherence to HIPAA regulations, ensuring the confidentiality of sensitive patient data.
- Improved patient satisfaction by efficiently addressing concerns and providing timely assistance.
- Promoted a clean and organized environment by maintaining sanitary workspaces according to infection control guidelines.
- Increased department efficiency by effectively managing supplies and inventory levels based on anticipated needs.
- Verified patient insurance eligibility and entered patient information into system.
- Provided excellent customer service to patients and medical staff.
- Greeted and assisted patients with check-in procedures.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Facilitated communication between patients and various departments and staff.
- Engaged with patients to provide critical information.
- Resolved customer complaints using established follow-up procedures.
- Taught patients and families to use at-home medical equipment.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
Orderfiller
Walmart Dc
Ochelata, OK
11.2023 - Current
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Checked inventory and selected products from specific locations based upon availability.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Collaborated with team members to complete timely orders and avoid delays.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Maintained tidy and organized warehouse environment to comply with cleanliness standards.
- Inspected machinery and equipment to determine functionality and performance.
- Monitored inventory levels to purchase adequate supply and consistent stock of products.
- Safeguarded products in storage to protect from spills and damages
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Safely and securely loaded items to prevent damage during transport.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Managed timely and effective replacement of damaged or missing products.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Delivery Driver
GDP Management
Sacramento, CA
05.2023 - 09.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Expedited deliveries to meet customer deadlines and requirements.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Successfully avoided time delivery delays by carefully planning best routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Kept detailed records of deliveries and money received from customers.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Amazon Delivery Driver
Coastal Concord Logistics Llc
Elk Grove, CA
03.2023 - 05.2023
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Inspected load security and checked for damages.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Environmental Services Housekeeper
UC Davis Medical Center
Sacramento, CA
04.2009 - 04.2020
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Verified cleanliness and organization of storage areas and carts.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Cleaned elevators, glass, and planters in public areas.
- Removed waste paper and other trash from premises to designated area.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Operated electronic backpack vacuums and floor sweepers.
- Documented and reported necessary facility and building repairs observed.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Maintained floor cleaning and waxing equipment.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Operated buffers and burnishers to clean and polish floors.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Sr. Custodian
Kaiser Permanente
Sacramento, CA
01.2003 - 05.2005
- Performed custodial duties to maintain area in clean and habitable condition.
- Sanitized and maintained floors by sweeping, mopping and refinishing.
- Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
- Led, oversaw and trained team to perform routine custodial duties and basic maintenance and repair.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Maintained floor cleaning and waxing equipment.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Supervised supplies in inventory and submitted reorder requests.
Education
Diploma -
Rio Linda High School
Rio Linda, CA08.2002
Skills
- Pick Lists
- Proficiency in Technology
- Product Location
- Light Maintenance
- Pallet Arrangement
- Production Line Operations
- Mentoring and Training
- Product Picking
- Forklift Operation
- Loading and Unloading
- Material handling
- Inventory management
- Team collaboration
- Product knowledge
- Picking efficiency
- Order accuracy
- Conflict resolution
- Data entry proficiency
- Attention to detail
- Time management
- Continuous improvement
- Physical stamina
- Adaptability
- Computer literacy
- Reliability
- Customer service
- Warehouse safety
- Record keeping
- Shipping knowledge
- Stock organization
- Product Packing
- Order Picking
- Shipping and Packaging
- Record Preparation
- Work Area Maintenance
- Pallet Jack Operation
- Route Logs
- Product Transport
- Forklift Driving
- Packing and Shipping
- Order Picking and Processing
- Warehouse Operations
- Stock Management
- Loss Prevention
- Order Fulfillment
- Shipping and Receiving
- Records Updating
- Records Management
- Inventory Tracking
- Quick Learner
- Goal Setting and Prioritization
- Performance Improvement
- Forklift Safety and Operation
- Order Documentation
- Teamwork and Collaboration
- Safety Processes and Procedures
- Decision-Making
- Safety Procedures
- Motivated Team Player
- Data Processing
Certification
- Area of certification Training - garage door technician
- Customer Services
Timeline
Patient Service Technician
American Medical A. Rotech
12.2023 - Current
Orderfiller
Walmart Dc
11.2023 - Current
Delivery Driver
GDP Management
05.2023 - 09.2023
Amazon Delivery Driver
Coastal Concord Logistics Llc
03.2023 - 05.2023
Environmental Services Housekeeper
UC Davis Medical Center
04.2009 - 04.2020
Sr. Custodian
Kaiser Permanente
01.2003 - 05.2005
Diploma -
Rio Linda High School
Patient Transporter
Saint Francis Hospital South