Compassionate Substitute Teacher with a growth mindset and a passion for child development. I’m adaptable and reliable, and help create a safe positive fun learning environment that promotes emotional and social development, ensuring children thrive in the classroom.
Overview
14
14
years of professional experience
Work History
Long-Term Substitute Teacher
GCARD Head Start
08.2025 - Current
Helped to create a nurturing and safe environment for children to grow emotionally, socially, and academically.
Enhanced children''s learning experiences by incorporating engaging play activities and age-appropriate educational materials.
Improved student behavior by promoting positive reinforcement strategies and clear communication of expectations.
Supervised children during in-classroom activities and on playground.
Interacted with children one-on-one and in small groups to enhance and support learning activities.
Encouraged children to interact with each other and participate in group activities.
Maintained classrooms by disinfecting and sterilizing surfaces and toys.
Organized snack time and nap hours.
Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
Assisted teacher by developing lesson plans to meet educational goals for each child.
Established a positive classroom culture by setting clear expectations and promoting mutual respect among students.
Upheld classroom routines to support student environments and maintain consistent schedules.
Supported classroom activities, ensuring a safe and engaging learning environment for children.
Assisted teacher in implementing daily lesson plans and educational activities.
Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
Lunch Aide
GCARD Head Start
03.2025 - 08.2025
Assisted children during meal times, ensuring a safe and pleasant dining environment.
Collaborated with staff to maintain cleanliness and organization in dining areas.
Encouraged healthy eating habits among children through engaging discussions about nutrition.
Monitored food and beverage supplies, assisting with restocking when needed.
Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
Cleaned and sanitized surfaces, tools, and equipment.
Adapted quickly to changing schedules, ensuring timely service during lunch periods.
Front Desk Agent
Best Western
07.2016 - 12.2020
Provided exceptional guest service by addressing inquiries and resolving issues promptly.
Managed check-in and check-out processes efficiently to enhance guest satisfaction.
Maintained accurate reservation records using property management software.
Coordinated with housekeeping and maintenance teams to ensure room readiness.
Assisted in training new front desk staff on standard procedures and customer service skills.
Monitored inventory of supplies and ordered as needed to maintain operational flow.
Collaborated with team members to create a welcoming atmosphere for guests at all times.
Collected room deposits, fees, and payments.
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Resolved guest issues promptly, resulting in positive feedback and return visits.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Developed and maintained positive relationships with guests for satisfaction.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Managed inventory of front desk supplies, keeping essential items well-stocked.
Monitored lobby area for cleanliness and comfort, ensuring positive first impression.
Ensured accurate billing and payment processing, reducing errors and guest disputes.
Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
Assistant Manager
Goodwill Industries Of Mid-michigan
07.2012 - 05.2016
Developed strong working relationships with staff, creating a positive work environment.
Assisted in managing daily operations and staff scheduling to ensure efficient store performance.
Managed inventory, maintaining accurate stock levels and facilitating timely restocking.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assisted in recruiting, interviewing and hiring of new employees to maintain adequate staffing levels.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Cashier
Fashion Bug
10.2011 - 03.2012
Assisted in maintaining organized and visually appealing merchandise displays.
Provided excellent customer service by addressing inquiries and resolving issues promptly.
Collaborated with team members to manage inventory and restock shelves as needed.
Handled cash, credit, and return transactions accurately while adhering to company policies.
Cashier
Meijer
06.2011 - 10.2011
Greeted customers and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy.
Health Specialist Coordinator at Community Action Inc, Head Start/ Early Head Start ProgramHealth Specialist Coordinator at Community Action Inc, Head Start/ Early Head Start Program