Jesseca Jordan
Macon,GA
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Fulfillment Center Associate
Amazon
Macon, GA
01.2021 - Current
- Conducted regular audits of warehouse operations for compliance with company policies and procedures.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
- Inspected freight containers to ensure they met safety standards prior to loading them onto trucks.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Identified order discrepancies and damaged items and notified supervisor.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Verified shipping documents for accuracy.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Maintained cleanliness of the warehouse area by sweeping, dusting, organizing, and tidying shelves.
- Loaded items onto pallets or into containers for shipment.
- Accepted, processed and quickly filled orders.
- Filled orders according to defined standards using standard picking system.
Member Service Representative/Front End Retail Cashier
Sam's Club
Macon, Georgia
12.2018 - 03.2020
- Greeted customers in a friendly and professional manner.
- Referred complex issues to management for resolution.
- Adhered to all applicable policies, procedures, regulations, and laws.
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Verified identity information on new accounts using established procedures.
- Answered incoming calls regarding membership benefits and services.
- Monitored compliance with organizational security protocols when interacting with members.
- Assisted colleagues with tasks as needed during peak times of activity.
- Handled customer complaints in an efficient and courteous manner.
- Assisted with the opening of new accounts and processed account maintenance requests.
- Performed cash handling duties such as deposits and withdrawals for members' accounts.
- Provided excellent customer service by responding to inquiries promptly.
- Processed payments for goods, services, and returns accurately and efficiently.
- Assisted customers in locating items throughout the store.
- Assisted other departments with stocking when necessary during busy periods.
- Performed opening and closing duties such as counting money, reconciling cash drawer.
- Maintained a clean and organized checkout area to ensure customer satisfaction.
- Checked identification for age restricted purchases as required by law.
- Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
Transporter
Medical Center Navicent Health
Macon, GA
09.2016 - 11.2018
- Verified patient identification prior to transport services being provided.
- Collaborated closely with nursing and medical staff to coordinate patient transports according to schedule and urgency.
- Maintained cleanliness of wheelchairs and stretchers between uses.
- Followed established procedures for handling hazardous materials according to OSHA standards.
- Assisted medical staff with the delivery of medical supplies and equipment throughout the facility.
- Assisted family members in understanding directions given by medical personnel.
- Operated different types of wheelchairs for transporting patients safely.
- Collaborated with other departments to ensure smooth operation of duties.
- Adhered strictly to safety protocols at all times while performing transporter duties.
- Provided comfort measures to patients while transporting them.
- Ensured that all hospital policies were followed during transportation activities.
- Observed proper body mechanics when moving patients or transferring them onto beds or chairs.
- Maintained accurate records of patient transport logs.
- Transported patients to and from their designated areas in a timely fashion.
- Provided assistance with patient transfers, such as wheelchair or stretcher.
- Responded promptly to emergency situations, providing assistance where needed.
- Assisted patients with mobility, including helping them in and out of wheelchairs, beds, and transport vehicles.
- Ensured patient privacy and confidentiality in accordance with HIPAA regulations during all transports.
- Greeted patient and explained transport plan and destination.
Cashier/Prep/Cook
Bears Den Restaurant
Macon, GA
08.2012 - 09.2016
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted in the preparation of food items by following recipes and instructions from chefs.
- Kept records of inventory levels on a regular basis.
- Performed basic knife skills such as chopping vegetables or slicing meats.
- Checked temperatures of refrigerators and freezers to ensure they remain at optimal levels.
- Labeled containers with dates and names of foods being stored in the refrigerator and freezer.
- Transported prepared food items to designated areas using proper sanitation methods.
- Cleaned kitchen surfaces, floors, walls, equipment and appliances according to sanitation standards.
- Ensured that all food products are stored properly according to health regulations.
- Followed food safety guidelines when handling raw materials or finished products.
Seasonal Worker
Kohls Distribution Center
Macon, GA
09.2015 - 02.2016
- Ensured compliance with safety regulations while handling merchandise.
- Maintained accurate inventories by scanning barcodes into computer system.
- Checked invoices for accuracy prior to entering data into computer system.
- Provided assistance to other departments within the facility as needed.
- Ensured safe handling of hazardous materials during unloading process.
- Unloaded freight using pallet jacks to transport heavy items to locations in warehouse.
- Handled packages safely while unloading and transporting.
- Utilized RF scanners to track and organize inventory during the unloading process.
- Efficiently unloaded merchandise from incoming trucks and containers, ensuring timely processing of goods.
- Documented arrival and condition of goods, noting any damages for claims processing.
- Used digital database to keep records of units and stock moved.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Education
High School Diploma -
Southwest High School
Macon, GA05-2011
Some College (No Degree) - Accounting and Business Management
Central Georgia Technical College
Macon, GASkills
- Order Picking & Packing
- Warehouse Safety
- Returns processing
- Stock replenishment
- CPR Certified
- Patient Care
- Loading & unloading
- Hazardous materials knowledge
- RF scanner
- Communication Skills
- Custodial Experience
- Cashier
- Call Center
- Computer Literacy
- Shipping & Receiving
Certification
Georgia Work Ready Certified 2011
Certificate Level: Bronze
Reading for Information: 3
Applied Mathematics: 4
locating Information: 3
Timeline
Fulfillment Center Associate
Amazon
01.2021 - Current
Member Service Representative/Front End Retail Cashier
Sam's Club
12.2018 - 03.2020
Transporter
Medical Center Navicent Health
09.2016 - 11.2018
Seasonal Worker
Kohls Distribution Center
09.2015 - 02.2016
Cashier/Prep/Cook
Bears Den Restaurant
08.2012 - 09.2016
High School Diploma -
Southwest High School
Some College (No Degree) - Accounting and Business Management
Central Georgia Technical College