Jessee Gorrow

Provided fast service thru computer online sales aswell as phone and in person sales

• Assisted in managing inventory levels for timely parts availability.
• Supported customer service by address inquiries regarding parts and services.
• Learned to utilize inventory management systems for tracking parts orders.
• Collaborated with team members to ensure efficient parts distribution processes.

• Resolved customer inquiries and concerns through effective communication and problem-solving techniques.
• Assisted in scheduling appointments for mobile services, ensuring efficient time management and service delivery.
• Maintained accurate records of customer interactions and transactions using CRM software.
• Provided technical support to customers by explaining service options and troubleshooting issues remotely.
• Collaborated with mechanics to ensure timely completion of service requests, enhancing overall customer satisfaction.
• Adapted quickly to changing priorities in a fast-paced environment, maintaining high levels of responsiveness and accuracy.

• Managed incoming calls and scheduled appointments efficiently to optimize service workflow.
• Assisted customers with inquiries, providing accurate information about services and pricing.
• Maintained front desk organization, ensuring a professional and welcoming environment for clients.
• Processed customer payments and maintained financial records with careful attention to detail.