Jessee Volschow
Twinsburg,OH
Summary
Dynamic leader with a proven track record at Walgreens, adept in store operations oversight and driving sales growth. Excelled in staff supervision and customer service management, fostering a team of 20+ to surpass revenue targets. Skilled in budgeting and employee scheduling, achieving significant improvements in productivity and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager
Walgreens
Shaker Heights, OH
12.2023 - Current
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Implemented effective strategies to drive sales growth and achieve revenue targets on a consistent basis
- Managed a team of 20+ employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
- Developed employee schedules based on business needs while effectively managing labor costs within budget constraints
Emerging Store Manager
Walgreens
Shaker Heights, OH
05.2023 - 12.2023
- Assisted store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service
- Trained and supervised a team of 20+ employees, ensuring adherence to company policies and providing ongoing coaching for professional development
- Assumed responsibility for opening or closing the store as needed, ensuring proper cash handling procedures were followed
- Developed strong product knowledge across multiple departments to assist customers with inquiries and provide personalized recommendations
- Contributed to the recruitment process by screening resumes, conducting interviews, and making hiring recommendations based on candidate qualifications
Shift Leader
Walgreens
Macedonia, OH
12.2020 - 05.2023
- Led a team of 15+ employees, providing guidance and support to ensure efficient operations
- Developed and implemented strategies to improve productivity and streamline processes
- Collaborated with cross-functional teams to develop and execute marketing campaigns
- Maintained high standards of quality control to ensure customer satisfaction
- Provided ongoing coaching and mentoring to team members, supporting their professional development
- Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc
Education
High school diploma -
Options For Youth-Victorville Charter
Victorville05-2015
Skills
- Store operations oversight
- Sales promotions
- Goals and performance
- Staff supervision
- Budgeting and cost control
- Customer service management
- Retail merchandise quality standards
- Employee scheduling
- Accurate money handling
Certification
- Pharmacy Technician License, 09/01/24, 09/01/26
- First Aid Certification
Timeline
Store Manager
Walgreens
12.2023 - Current
Emerging Store Manager
Walgreens
05.2023 - 12.2023
Shift Leader
Walgreens
12.2020 - 05.2023
High school diploma -
Options For Youth-Victorville Charter
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