Jesse Enniss
Lawrenceville,GA
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of experience. Highly effective and comfortable working with people at all levels in organization. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
32
32
years of professional experience
Work History
Owner
Jm Acquisitions Llc
02.2021 - Current
- I purchases, distressed homes and renovates and modernizes the to be placed on the market at an increased value.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently with fine craftsmanship by team members.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Established foundational processes for business operations.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Generated revenues yearly and effectively capitalized on industry growth.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Owner
Treezwrap Marketing and Distribution LLC
12.2008 - 08.2021
- I approached Catachafire management to manufacture my personal brand of cigar wrapper.
- Inspected and selected tobacco for the brand.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated 20 person marketing street team.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Established foundational processes for business operations.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Generated revenues yearly and effectively capitalized on industry growth.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Expanded business into new markets,
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
District Operations Manager
Catchafire USA
02.2003 - 11.2008
- Established procedures for creating and producing custom documentation.
- Built relationships with custom brokers to ensure efficient transactions
- Managed international importation of cigar wrappers
- Led marketing and distribution efforts throughout the South East
- Fostered relationships with wholesalers, distributors and store owners to ensure optimal product placement
- Created and 10 person street team to connect with potential customers for feedback and product suggestions.
- Implemented cost-saving measures without compromising service quality or employee satisfaction levels.
- Evaluated existing policies and procedures to identify areas for improvement, resulting in increased operational effectiveness.
- Developed strategic plans for the district to achieve short-term and long-term goals.
- Led process improvement initiatives that positively impacted overall efficiency and bottom-line results.
- Improved district operations efficiency by streamlining processes and implementing best practices.
- Ensured adherence to company policies, industry regulations, and legal requirements within the district.
- Oversaw facility maintenance, ensuring compliance with safety regulations and optimal utilization of resources.
- Established strong relationships with key stakeholders, leading to successful collaborations on various initiatives.
- Enhanced employee productivity by providing training, guidance, and performance evaluations.
- Enforced compliance with local, state and federal regulations and company standards.
- Developed processes to save on costs and prevent losses.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Negotiated contracts and agreements to optimize cost savings and efficiency.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Account Manager
Total Debt Management
09.2001 - 12.2003
- Serviced accounts for. a major US bank
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Established long-term customer relationships to enhance client loyalty and satisfaction.
Logistics Manager
Catachafire Guyana
08.1998 - 06.2001
- U.S -based representative for overseas company.
- Sourcing and ensuring high -quality tobacco for cigar wraps..
- Managed logistics and facilitating customs and immigration process between Guyana and the United States
- Collaborated with the manufacturing team i Guyana to maintain product quality
- Worked wit Chinese partners on designing pouches and packaging design
- Conducted regular spend analysis reviews to identify opportunities for cost optimization within various categories.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Wrote standard operating procedures for department.
- Implemented policies to reduce cost and eliminate waste.
- Sourced vendors, built relationships, and negotiated prices.
- Fostered strong relationships with strategic suppliers to secure preferential pricing and access to innovative materials.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Coordinated driver dispatch to accomplish delivery requirements.
- Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
Medical Records Clerk
Brookdale Hospital Medical Center
12.1992 - 06.1998
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Printed and photocopied documents to provide patients with copies of medical records.
- Responded to patient inquiries to provide information and details of medical records.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Supported medical staff by providing organized and accurate medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Facilitated smooth communication between departments by providing timely access to patient records.
- Managed record retention schedules, ensuring legal compliance and efficient use of storage space.
- Supported billing department by verifying patient information, reducing errors in invoicing.
Education
High School Diploma -
Bishops' High School
Georgetown, Guyana07.1985
Medical Billing And Coding
Touro College
New York, NY05.1996
Skills
- Strong verbal and written skills to convey information clearly and effectively
- Prioritizing tasks and managing time efficiently to meet deadlines
- Effective conflict resolution skills among team members
- The ability to analyze situations and make informed choices quickly
- Small business operations
- The capacity to identify issues and develop practical solutions
- Relationship Building
- Client Service
- The ability to inspire and guide teams towards achieving goals
Timeline
Owner
Jm Acquisitions Llc
02.2021 - Current
Owner
Treezwrap Marketing and Distribution LLC
12.2008 - 08.2021
District Operations Manager
Catchafire USA
02.2003 - 11.2008
Account Manager
Total Debt Management
09.2001 - 12.2003
Logistics Manager
Catachafire Guyana
08.1998 - 06.2001
Medical Records Clerk
Brookdale Hospital Medical Center
12.1992 - 06.1998
High School Diploma -
Bishops' High School
Medical Billing And Coding
Touro College
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