Seasoned Operations Manager with a proven track record of enhancing sales and customer service goals at First Watch Daytime Cafe. Skilled in performance reporting and fostering team accountability, demonstrating exceptional leadership and health and safety compliance. Achieved significant improvements in service delivery through effective staff training and incident management.
* Placed all orders for truck and wrap
* Worked in all positions in Deli (prep, counter, cook, etc)
* Able to lead and delegate all occasions and holidays
* Able to maintain all standards related to food and follow all state regulations
* Responsible for making schedules according to volume
*Able to hold team accountable for their actions
* Control and monitor all sales and labor
*manage all repair and maintenance issues.
* Order all products needed for restaurant.
* Initiate new rollouts for food and products
* Involved in Safety meetings to create a safe environment
* Make schedules for all team members
* Hold all team members accountable and on-going training.