Jesseka Meek
Excelsior Springs,MO
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
8
8
years of professional experience
Work History
Owner
Holistic Springs Herb Co.
Excelsior Springs, Missouri
02.2023 - 08.2024
- Developed store policies and procedures to ensure customer satisfaction.
- Created a unique shopping experience for customers by providing personalized service.
- Organized and scheduled staff to maximize efficiency in the store.
- Managed inventory levels, restocking shelves as needed.
- Maintained records of sales, profits and losses within the store.
- Implemented marketing campaigns to increase brand visibility and attract new customers.
- Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
- Provided consultation services to clients regarding their health and lifestyle needs.
- Conducted research into the therapeutic effects of herbs, vitamins, minerals, and other natural remedies.
- Educated clients on dietary and lifestyle changes that could benefit them.
- Maintained records regarding employee attendance, payroll information, purchasing data.
Freight Broker
Armstrong Transport Group
Excelsior Springs, Missouri
06.2021 - 02.2023
- Analyzed client needs and determined appropriate shipping solutions.
- Developed relationships with freight carriers to negotiate competitive rates and services.
- Provided customer service by responding promptly to inquiries and resolving any issues that arose.
- Coordinated the entire shipping process, from pick-up to delivery of goods.
- Monitored shipments for on-time delivery and communicated status updates to customers.
- Maintained accurate records of all transactions in a CRM system.
Manager/ Server
Wabash BBQ
Excelsior Springs, Missouri
10.2016 - 09.2020
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Monitored employee performance, identified areas of improvement, and provided feedback.
- Resolved customer complaints in a timely manner with professionalism.
- Analyzed financial reports such as sales data and labor costs for management review.
- Checked stock levels throughout the day to ensure adequate supplies were available at all times.
- Coordinated catering services for special events such as weddings or corporate functions.
- Assisted bartenders when needed during peak hours or when short staffed.
- Monitored cash register operations during shifts for accuracy of transactions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Oak Park High School
Kansas City, MO05-2006
Skills
- Marketing tactics
- Budget Administration
- Regulatory Compliance
- Business Management
- Administrative Oversight
- Staff Management
Timeline
Owner
Holistic Springs Herb Co.
02.2023 - 08.2024
Freight Broker
Armstrong Transport Group
06.2021 - 02.2023
Manager/ Server
Wabash BBQ
10.2016 - 09.2020
High School Diploma -
Oak Park High School