Jesselyn Hoffman
Rexburg,ID
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
Work History
Cashier
Home Depot
05.2019 - 05.2021
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Answer customers' questions, and provide information on procedures or policies.
- Process merchandise returns and exchanges.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Helped customers complete purchases, locate items and join reward programs
- Addressed customer needs and made product recommendations to increase sales
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Sams Club
06.2018 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate of Arts - Education
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZSkills
- Problem solving
- Handling difficult situations
- Listening to understand
- Customer Experience
- Customer Service
Timeline
Cashier
Home Depot
05.2019 - 05.2021
Cashier
Sams Club
06.2018 - 05.2019
Associate of Arts - Education
Maricopa Community Colleges - Estrella Mountain Community College