Jesselyn Marte
New York
Summary
Dependable and people-focused professional with strong experience in customer service, sales, and client support across retail, fitness, and service settings. Skilled at building rapport, managing high-volume tasks, and communicating clearly with diverse groups. Known for staying organized, learning quickly, and delivering consistent results in fast-paced environments. Brings a positive attitude, strong work ethic, and a commitment to professional growth across any role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Highline Residential
New York
08.2025 - Current
- Match renters with apartments based on budget, location, and lifestyle
- Schedule showings and coordinate with landlords and management
- Guide clients through applications and collect required documents
- Track leads, manage follow-ups, and maintain clear client communication
Front Desk
TMPL Clubs
New York
08.2023 - 08.2025
- Greeted members and guests and managed smooth, efficient check-ins
- Sold memberships and training packages by identifying client needs
- Led tours and followed up to convert prospects
- Used Moso for check-ins, billing, and account updates
- Answered membership, scheduling, and service questions in person and by phone
Sales Associate
Pacsun
New York
03.2023 - 08.2023
- Provided personalized service to drive sales and repeat customers
- Helped shoppers with styling, sizing, and product recommendations
- Kept the floor organized, restocked items, and maintained visuals
- Handled POS transactions, returns, and exchanges efficiently
Barista
Starbucks
New York
01.2022 - 02.2023
- Prepared drinks and food quickly and accurately in a high-volume environment
- Gave friendly, consistent service to regulars and new customers
- Handled cash, mobile, and card payments accurately using POS
- Kept the bar, lobby, and workstations clean and organized throughout shifts
Education
Bachelor's degree - Digital Communications
Baruch College
New York, NY05.2027
Skills
- Customer service
- Time management
- Communication skills
- Sales experience
- Training and development
- Problem resolution
- Real estate marketing
- Networking skills
Languages
- English
- Spanish
Certification
The CE Shop | New York
Real Estate License Course
06/2025
Real Estate License Course
06/2025
Timeline
Real Estate Agent
Highline Residential
08.2025 - Current
Front Desk
TMPL Clubs
08.2023 - 08.2025
Sales Associate
Pacsun
03.2023 - 08.2023
Barista
Starbucks
01.2022 - 02.2023
Bachelor's degree - Digital Communications
Baruch College