Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
Hi, I’m

Jessenia Alfaro

Los Angeles,USA
Jessenia Alfaro

Summary

Multifaceted professional with 10+ years' experience in executive support, operations, personal assistance, team leadership, and client relations. Trusted to manage complex tasks, solve problems proactively, uphold confidentiality, and deliver high-level support that drives growth, organization, and mission-aligned execution.

Overview

7
years of professional experience
1
Certification

Work History

Sierra Canyon School

Personal Tutor for High-Profile Students
10.2024 - Current

Job overview

  • Private tutor with 10 years’ experience teaching core subjects to high-profile students, offering academic excellence and personalized, relationship-based support.
  • Tutored high-profile students in Algebra, Spanish, Science, History, and English Literature with consistent academic improvement.
  • Capable of tutoring advanced math through Calculus with personalized lesson plans tailored to individual learning styles.
  • Maintained discretion and professionalism in high-trust, long-term tutoring relationships.
  • Built strong rapport with students, resulting in increased engagement and confidence across subjects.
  • Attended students' sports events and extracurriculars to offer personal support and mentorship beyond academics.
  • Provided structured academic guidance while reinforcing organizational and time-management skills.
  • Supported students through exam preparation, project completion, and writing assignments across multiple grade levels.

CR8LA LLC

Business Operations & Production Manager
04.2023 - Current

Job overview

  • Manage operations, billing, project coordination, and team recruitment at CR8LA—a full-service creative agency helping businesses grow through branding, production, SEO, campaigns, and social media. Collaborate with a team of brand experts to deliver impactful, tailored solutions.
  • Successfully managed all billing processes, including invoicing and client billing support, ensuring accuracy and timely payments.
  • Assigned and coordinated creative production projects by sourcing and selecting skilled talent aligned with project needs.
  • Met project deadlines consistently while managing multiple timelines and cross-functional team communications.
  • Recruited, trained, and supported administrative and creative team members to build a reliable and skilled workforce.
  • Provided executive support to the CEO, including calendar reminders and managing important task follow-ups.
  • Deposited checks and handled financial transactions with accuracy and discretion.
  • Delivered administrative and technical support to streamline internal systems and tools.
  • Attended company meetings and contributed to developing strategic technology and service-based business solutions.
  • Actively upheld and promoted the company’s mission, vision, and values in all internal and external interactions.
  • Supported CR8LA’s mission to help businesses grow through creative branding, full-scale production, social media campaigns, SEO, and platform management.
  • Conducted quality control of final production edits to ensure all deliverables met brand standards and client expectations before release.

The Aguilar Brothers | Real Estate Group

Marketing Operations & VIP Support Manager
09.2022 - Current

Job overview

  • Manage all marketing materials for the Aguilar Brothers, providing VIP-level support through consistent project updates and real-time insight into material status. Offer hands-on tech support and training, including onboarding and managing a remote assistant for administrative and social media tasks.
  • Managed the creation, organization, and delivery of all marketing materials, ensuring timely and brand-aligned assets for various platforms.
  • Provided VIP-level executive support, offering real-time updates and high-touch communication regarding project and material status.
  • Delivered reliable tech support, enabling the team to work efficiently and stay productive across digital platforms and tools.
  • Recruited, trained, and managed a remote assistant to handle administrative responsibilities and support social media management.
  • Streamlined workflow between departments and external vendors to enhance collaboration and meet tight deadlines.
  • Ensured consistency in brand messaging and presentation across all public-facing materials.
  • Developed systems for tracking the progress and delivery of marketing assets, enhancing clarity and communication within the executive team.
  • Took initiative in problem-solving and offering process improvements that supported smooth, scalable growth.
  • Maintained discretion and professionalism while handling confidential information and executive-level communication.

The Upward Path | Non-Profit Organization

Non-Profit Executive Assistant
09.2022 - Current

Job overview

  • Support strategic operations and programming at Upward Path, a nonprofit dedicated to empowering low-income middle and high school students with practical tools for growth—advancing in mind, body, and soul to rise beyond the barriers of past generations.
  • Coordinated and facilitated team meetings, ensuring clear agendas, setting objectives, and driving actionable follow-up to ensure project success.
  • Managed financial oversight as Non-Profit Treasurer, including budgeting, financial reporting, and ensuring compliance with organizational and regulatory standards.
  • Developed and implemented efficient team schedules and role assignments, optimizing workflow and ensuring timely project delivery.
  • Managed inventory procurement for nonprofit operations, ensuring the timely and efficient distribution of essential supplies to support ongoing initiatives.
  • Coordinated volunteer efforts and food service logistics, including organizing meal deliveries and ensuring timely distribution to volunteers and local school programs.
  • Served as a motivational speaker, delivering impactful and uplifting messages to diverse audiences, contributing to community engagement and morale.
  • Built and maintained relationships with community members, local nonprofits, and organizations, fostering a positive and collaborative environment to support shared goals.

Home Sweet Home Productions LLC

Personal Assistant to CEO
11.2018 - Current

Job overview

  • Trusted personal assistant to CEO, managing family logistics, childcare, pet care, urgent errands, and support for personal and ministerial responsibilities with discretion, reliability, and care.
  • Cared for four children (ages 3-11), including school pickups/drop-offs and in-home babysitting.
  • Managed daily care for three dogs and over 20 chickens.
  • Delivered meals and materials to children at school and for ministry events.
  • Provided reliable house sitting during CEO travel or absence.
  • Executed last-minute errands with urgency and discretion.
  • Printed and organized ministry-related materials on behalf of the CEO.
  • Maintained confidentiality and professionalism while balancing both personal and business support tasks.

Home Sweet Home Productions LLC

Operation Executive
08.2018 - Current

Job overview

  • Promoted to Operations Executive after demonstrating innovative system development and high-level performance in a fast-paced, high-volume environment. Ensured exceptional service to realtors while actively stewarding company culture, values, and operational excellence across all teams and processes.
  • Team Building & Leadership: Recruited and led cross-functional teams, including photographers and international remote vendors, fostering a collaborative and productive work culture.
  • System Development & Innovation: Designed and implemented new operational systems and SOPs, increasing workflow efficiency and company capacity.
  • Training & Development: Trained new hires, including administrative staff and creative vendors, to maintain service consistency and uphold company standards.
  • Billing & Payroll Management: Oversaw billing processes and payroll execution, ensuring timely and accurate financial operations.
  • Client & Business Relations: Delivered professional support to real estate clients and business partners, strengthening client trust and long-term retention.
  • Booking & Project Coordination: Acted as lead booking consultant, managing project assignments and schedules across multiple production teams.
  • Technology Integration & Support: Leveraged advanced tech skills and AI tools to improve operational processes and provide in-house tech support.
  • Platform Proficiency: Proficient in project management platforms for scheduling, task tracking, and communication across remote and local teams.
  • Talent Acquisition & Recruiting: Identified, recruited, and onboarded top-tier creative and administrative professionals to meet project demands.
  • Contract & Vendor Management: Negotiated service contracts with vendors, ensuring competitive rates and high-quality results.
  • Executive Support: Provided direct administrative and strategic support to executive leadership, including task management and scheduling.
  • Public Speaking: Represented the company at events and meetings, delivering professional presentations and updates.
  • Operational Strategy & Growth: Increased company revenue through workflow expansion and scalable systems designed to meet high-volume demands.
  • Check Handling & Confidentiality: Managed financial transactions, including check deposits, while maintaining strict confidentiality and professional integrity.
  • Crisis & Time Management: Maintained composure under pressure, developed backup plans proactively, and consistently met deadlines.
  • Emotional Intelligence & Communication: Delivered respectful, growth-oriented feedback while modeling strong interpersonal awareness and cultural sensitivity.
  • Trend Awareness: Regularly monitored industry and digital trends to keep company offerings competitive and relevant in the real estate and production space.
  • Geographic Expertise: Possess strong working knowledge of Los Angeles County and Ventura County real estate landscapes.
  • Mission-Driven Mindset: Championed and modeled company values in day-to-day operations, fostering a mission-aligned, values-centered work environment.
  • Independent Performance: Operated with high autonomy while maintaining excellence in task execution, communication, and decision-making.
  • Founded and Scaled Editing Department: Built the company’s editing department from the ground up, growing the team from 2 to over 20 editors to meet expanding production demands.
  • Quality Control & Brand Consistency: Led quality control efforts to ensure all deliverables were detail-oriented, on-brand, and tailored to each realtor’s unique style and preferences.
  • Client Profile System Development: Created and implemented a new internal client profile record system, providing the entire team with clear insight into each realtor’s likes, dislikes, and brand guidelines—enhancing client satisfaction and team efficiency.
  • Led with high-demand organization and detailed-oriented systems that supported both creative and operational excellence.

Education

California State University of Northridge

Bachelor of Arts (B.A.) from Liberal Studies
05.2022

University Overview

  • Office Administration and Real Estate Production Management
  • Relevant Coursework: Intro to Electrical Engineering, C++ Programming, Algebra, Calculus, Linear Algebra, Chemistry, Physics 1, Business Courses (including Accounting 1 & 2, Business Management, Business Economics, Statistics), Marketing (Intro), Systems and Operations, Business Computer Systems, Public Speaking, Spanish, Music Fundamentals

Skills

  • Discretion & Confidentiality – Trusted to handle sensitive information with utmost privacy
  • Exceptional Organization – Manages complex schedules, documents, and priorities with accuracy
  • Strong Communication Skills – Clear, professional communication with internal and external stakeholders
  • Proactive Problem Solving – Anticipates needs and resolves issues before they escalate
  • Calendar & Travel Management – Coordinates detailed itineraries, meetings, and last-minute changes
  • Project Management – Oversees initiatives from concept to completion with efficiency
  • Tech-Savvy – Skilled in modern tools (Zoom, Google Workspace, Microsoft Office, project platforms)
  • Vendor & Contractor Coordination – Manages relationships, negotiates terms, and ensures timely deliverables
  • Multitasking & Prioritization – Juggles personal and business tasks under high-pressure deadlines
  • Emotional Intelligence – Navigates sensitive situations with maturity and tact
  • Independent Decision-Making – Acts confidently without needing constant direction
  • Executive-Level Support – Offers holistic support that enhances executive performance and peace of mind

Certification

  • 21 Laws of Leadership Course
  • Gladys Zaldana
  • Apr 2025

Languages

Spanish (Advanced)

Timeline

Personal Tutor for High-Profile Students

Sierra Canyon School
10.2024 - Current

Business Operations & Production Manager

CR8LA LLC
04.2023 - Current

Marketing Operations & VIP Support Manager

The Aguilar Brothers | Real Estate Group
09.2022 - Current

Non-Profit Executive Assistant

The Upward Path | Non-Profit Organization
09.2022 - Current

Personal Assistant to CEO

Home Sweet Home Productions LLC
11.2018 - Current

Operation Executive

Home Sweet Home Productions LLC
08.2018 - Current

California State University of Northridge

Bachelor of Arts (B.A.) from Liberal Studies

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