Jessenia Chavez
Kissimmee
Summary
Driven professional with a robust background in office administration and customer service, notably at Inframark Management Services. Excelled in enhancing office efficiency and improving client relations through expert data entry and proactive problem-solving. Demonstrated proficiency in Microsoft Outlook and a commitment to fostering positive workplace dynamics. Achieved significant improvements in document organization and operational procedures. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
5
5
years of professional experience
Work History
Administrative Assistant II
Inframark Management Services
09.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Developed strategies to streamline and improve office procedures.
- Managed filing system, entered data and completed other clerical tasks.
Maintenance Technician
Inframark
01.2022 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Food Service Assistant
Ford's Garage
06.2023 - 12.2023
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
Health Care Assistant
Osceola Regional Medical Center, HCA
01.2020 - 11.2020
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
Education
GED -
Haines City Senior High School
Haines City, FL06.2013
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Outlook
- Customer and client relations
- Computer Proficiency
- Filing
- Clerical Support
- Scheduling
Timeline
Administrative Assistant II
Inframark Management Services
09.2023 - Current
Food Service Assistant
Ford's Garage
06.2023 - 12.2023
Maintenance Technician
Inframark
01.2022 - Current
Health Care Assistant
Osceola Regional Medical Center, HCA
01.2020 - 11.2020
GED -
Haines City Senior High School
Similar Profiles
Ariadna Vallejo RiveraAriadna Vallejo Rivera
Assistant Community Manager at Inframark Management ServicesAssistant Community Manager at Inframark Management Services
Gonzalo R. FernandezGonzalo R. Fernandez
Water Technician at Inframark Management ServicesWater Technician at Inframark Management Services
Lori BoundsLori Bounds
Community Administrator at Inframark Management ServicesCommunity Administrator at Inframark Management Services
Aliany LopezAliany Lopez
Bartender/Server at Miller's Ale HouseBartender/Server at Miller's Ale House
Jennifer Hodges RutherfordJennifer Hodges Rutherford
Director Quality Assurance Auditing and Compliance at Hilton Grand VacationsDirector Quality Assurance Auditing and Compliance at Hilton Grand Vacations