Jessenia Enriquez
Dr. Michael Slomnicki
Brooklyn,USA
1
Language
1
Certification
7
years of professional experience
Detail-oriented Dental Assistant with strong experience in patient care and education. Skilled in digital radiography and infection control, enhancing patient experiences through effective communication and teamwork. Committed to improving patient satisfaction and promoting optimal oral health outcomes while providing clinical support and technical assistance during procedures.
Work History
Dental Assistant
4 Months- Assisted in patient preparation and examination to ensure smooth workflow during dental procedures.
- Maintained accurate patient records and managed appointment scheduling using electronic health record systems.
- Streamlined sterilization processes for dental instruments, enhancing compliance with safety protocols.
- Educated patients on post-treatment care and oral hygiene practices to promote better health outcomes.
Dental Assistant
4 Years 5 Months- Supported dentists during examinations by providing necessary tools and materials promptly.
- Assisted dentists during procedures, effectively anticipating needs and reducing treatment times.
- Assisted in patient preparation for dental procedures, ensuring comfort and understanding of treatment plans.
- Supported patients' comfort during dental procedures by addressing their needs and concerns.
- Educated patients on oral hygiene practices and post-treatment care to promote better health outcomes.
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child's oral health.
- Improved patient comfort by providing educational materials and addressing their concerns regarding dental procedures.
- Collaborated with dentists to ensure seamless workflow during patient treatments.
- Educated parents on preventative measures including proper brushing techniques, flossing habits, and nutritional choices to enhance children's oral health.
- Utilized digital radiography equipment to capture high-quality diagnostic images, aiding in accurate diagnoses and treatment planning.
- Sterilized dental instruments and maintained cleanliness in treatment areas to adhere to safety protocols.
- Delivered exceptional customer service, boosting patient satisfaction and encouraging referrals to support practice growth.
- Prepared treatment rooms efficiently before each procedure, setting up instruments and equipment.
- Prepared treatment rooms efficiently before each procedure, setting up instruments and equipment as needed.
- Trained new staff on office procedures, equipment usage, and patient interaction techniques.
- Provided post-operative care instructions to parents or guardians, promoting proper healing and recovery after dental treatments.
- Facilitated better communication between parents and providers through clear explanations of dental treatment plans and procedures.
- Enhanced communication between parents and providers through clear explanations of dental treatment plans and procedures.
Dental Assistant/Front Desk Receptionist
2 Years 8 Months- Built rapport with young patients by engaging them in age-appropriate conversation during visits to alleviate anxiety or fear surrounding dental appointments.
- Optimized patient flow in the dental office by coordinating with front desk staff, dental hygienists, and dentists for seamless transitions between appointments.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for numerous procedures daily.
- Assisted dental professionals in patient care and comfort during procedures.
- Educated patients on post-treatment care and oral hygiene practices.
- Collaborated with team members to enhance workflow efficiency and patient experience.
- Conducted preliminary assessments, documenting vital signs and medical histories accurately.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared treatment rooms, ensuring all necessary supplies were available.
- Managed patient records and scheduling with precision and attention to detail.
- Coordinated patient scheduling to enhance appointment flow.
- Coordinated insurance verification processes to ensure accurate claims and reduce denials.
- Implemented electronic health record (EHR) system updates, improving data accessibility for staff.
- Trained new receptionists on office procedures and software applications for seamless integration.
- Facilitated communication between dental team and patients, ensuring clarity around treatment plans.
- Developed patient follow-up protocols that improved patient satisfaction through proactive outreach.
- Streamlined front desk operations by reorganizing workspace layout, improving workflow efficiency and patient experience.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Helped patients complete necessary medical forms and documentation.
- Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Executed accounts receivable processes by invoicing patients for services and tracking payments received. by timely invoicing patients for services rendered while tracking payments received or outstanding balances due accurately.
Education
GED
Skills
Dental impressions
Dental radiography
Digital X-ray proficiency
Equipment sterilization
Effective communication
Insurance claims processing
Professionalism and ethics
Oral hygiene education
Orthodontic treatment support
Infection control protocols
Stress management
Patient care
Patient records management
Pediatric dentistry
Behavior management
Appointment scheduling
Problem-solving capacity
Dental materials expertise
Dental terminology
Treatment room setup
Team collaboration
HIPAA compliance
Certification
CPR Certified
LANGUAGES
Spanish - Native or Bilingual
Timeline
Dental Assistant
Dr. Michael Slomnicki
04.2026 - CurrentRead More
Dental Assistant
Ezra Medical Center
11.2021 - 04.2026Read More
Dental Assistant/Front Desk Receptionist
Shomer M. Israelian
03.2019 - 11.2021Read More
Thomas Askin Restart Academy
GED
Read More