JESSENIA PORRAS
New York,NY
Summary
Highly trusted Office Manager / Event Manager with over 8 years of experience in managing day-to-day operations, supervising teams, and ensuring efficient office administration. Proven track record of overseeing financial management, payroll administration, and compliance with company policies. A detail-oriented and organized professional with strong problem-solving skills, ready to contribute to operational excellence in a mission-driven educational environment.
Overview
12
12
years of professional experience
Work History
Sr. Case Worker
University of Miammi
03.2023 - Current
- Assisting clients in keeping appointments, identifies barriers to care, coordinates the development of a treatment plan, and monitors the implementation and follow-up of treatment/service provided or ordered by health care providers
- Ensures clients are enrolled in insurance and free or low-cost social service programs
- Provides education to families of eligible children on the services available in the community to enhance child development and collaborates with community-based agencies by referring eligible children and developing appropriate intervention strategies
- Documents all services provided in the prescribed manner on case notes and completes all required paperwork prescribed by the Department to include documents
- Maintaining knowledge of community health and welfare resources and the variety of programs offered.
Office Manager / Event Manager
Edlen Electrical Exhibition Services
07.2013 - 03.2023
- Build a team of five event managers with a turnover of 10%
- Met qouta for monthly goals on events
- Managed and prodiced over 50 events a year
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives
- Trained and mentored staff members in company policies, daily task execution and industry best practices
- Oversaw office financial management, including AP/AR and payroll administration
- Coordinated office activities and operations to secure efficiency and compliance with company policies
- Processed employee change requests, performance reviews, documentation, and terminations
- Conducted new hire onboarding activities, including benefits enrollment, I-9 verification, online investigation requests, background checks, etc
- Planned and coordinates company special events, conferences, and workshops; Attends and works the events when needed
- Processed employee change requests, performance reviews, documentation, and terminations.
Registered Behavior Technician
Children's Behavior Therapy- Part Time
12.2021 - 05.2022
- Assisted with building life and social skills beneficial for everyday activities and interactions
- Implemented individualized interventions as part of behavior treatment plans
- Collected and analyzed data and monitored the progress and efficacy of individualized treatment plans
- Met clients' goals for acquiring new behavioral skills and reducing negative behaviors according to established protocols.
Registered Behavior Technician
Behavior Analysis, Inc- Part Time
11.2019 - 12.2021
- Provided Applied Behavior Analysis intervention to children with Autism Spectrum Disorder and related disorders
- Collected and displays data by policies and procedures
- Maintained records by policies and procedures
- Communicated with patients' family members to explain the treatment process, answer questions, and maintain relationships
- Assisted with personal skill-building to improve client wellbeing.
After Care Counselor/Front Desk Manager
Sunshine Child Programs
08.2012 - 07.2013
- Sparked creativity and imagination by helping children discover new things each day
- Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
Education
Master of Science (M.S.) - Industrial/ Organizational Psychology -
Florida National University
Miami, FL12.2023
Bachelor of Science (B.S.) - Psychology -
Florida National University
Miami, FL08.2022
Skills
- Team Supervision
- Training and Coaching
- Human Resources
- Payroll Administration
- Employee Onboarding
- Compliance Monitoring
- Project Management
- Assessment skills
- Motivational Interviewing
- Conflict Mediation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
Languages
Spanish
Timeline
Sr. Case Worker
University of Miammi
03.2023 - Current
Registered Behavior Technician
Children's Behavior Therapy- Part Time
12.2021 - 05.2022
Registered Behavior Technician
Behavior Analysis, Inc- Part Time
11.2019 - 12.2021
Office Manager / Event Manager
Edlen Electrical Exhibition Services
07.2013 - 03.2023
After Care Counselor/Front Desk Manager
Sunshine Child Programs
08.2012 - 07.2013
Master of Science (M.S.) - Industrial/ Organizational Psychology -
Florida National University
Bachelor of Science (B.S.) - Psychology -
Florida National University